- •The Government of the Russian Federation The Federal State Autonomous Institution of Higher Education ""National Research University - Higher School of Economics"
- •Project report
- •Table of content
- •Introduction
- •Part I – Brand Story Analysis of external and internal environment
- •Strategic options, priorities and choice
- •Stp and brand story
- •Part II - Channels policy and Marketing communications
- •Digital
- •B2b Gifting
- •Marketing communications
- •1St Year
- •Shocoladnica
- •Digital
- •Crowd-sourcing
- •Outdoor Advertising & Guerilla Marketing
- •B2b Gifting
- •HoReCa Exhibitions
- •Direct b2b (Catering, Offices, Language Courses)
- •2Nd Year
- •Shocoladnica
- •Digital
- •Event Marketing and Outdoor Advertising
- •B2b Gifting
- •HoReCa Exhibitions
- •2.7 Direct b2b (Catering, Offices, Language Courses)
- •3Rd Year
- •Shocoladnica
- •Digital
- •Event Marketing, Outdoor Advertising and Guerilla Marketing
- •B2b Gifting
- •HoReCa Exhibitions
- •3.7 Direct b2b (Catering, Offices, Language Courses)
- •4Th Year
- •Shocoladnica
- •Digital
- •Event Marketing, Outdoor Advertising and Guerilla Marketing
- •B2b Gifting
- •4.6 Direct b2b (Catering, Offices, Language Courses)
- •5Th Year
- •Shocoladnica
- •Digital
- •Event Marketing, Outdoor Advertising and Guerilla Marketing
- •B2b Gifting
- •5.6 Direct b2b (Catering, Offices, Language Courses)
- •Results
- •Conclusion
- •Sales and communication channels priorities and targets 5-years plan.
- •Brand-story:
- •Channels policy
- •Communication Strategies:
- •Results:
- •Appendix 1. Positioning map of competitors
- •Appendix 2. Retail calculations
- •Appendix 3. Shocoladnica collaboration calculations
- •Appendix 4. B2b Gifting calculations
- •Appendix 5. Digital calculations (for Ozon.Ru and Voyage online store only)
-
B2b Gifting
Target 1: Generating effective revenues Volume. KPI: Revenues over 110 thousand dollars; as average 7-8 clients per month
Target 2: Increasing Brand Awareness. KPI: At least 3 new clients after each exhibition
Target 3: Effective Direct sales. KPI: Sales manager actively performs telemarketing and goes with presentation to potential clients
Sales predicted: 113 244 $
Costs |
Comments |
Amount ($) |
|
HR |
Salaries |
$28 688 |
|
Exhibitions sponsorship |
Being a sponsor at a number of exhibitions or fairs where a big number of companies is concentrated |
$312 |
|
Promotion in Print Magazines |
Presence in Komus off-line catalogue |
$56 |
|
TOTAL COSTS |
$29 056 |
-
HoReCa Exhibitions
Target: Find partners for HoReCa and Retail. KPI: 100 new partners
Sales predicted: 100 000 $
Costs |
Comments |
Amount ($) |
HORECAEXPO |
St Petersburg HoReCa exposition |
23 000 $ |
WorldFood |
Moscow consumption goods exhibition (retail) |
35 000 $ |
HoReCa Magazine |
Articles and advertisement |
15 000 $ |
TOTAL COSTS |
73 000 $ |
-
Direct b2b (Catering, Offices, Language Courses)
Language courses target: Brand representation and comprehensiveness of HoReCa distribution. KPI: 180 - 230 companies
Sales 50 000 $
Catering services target: Contracts with 20 Catering Service companies (CS).
Sales: 100 000 $
Offices target: 20 Contracts
Sales - 50 000 $
Costs |
Comments |
Amount ($) |
Language courses |
Language courses search and leaflets distributed among existing language courses |
11 077 $ |
Catering Services |
Salaries & other costs |
15 000 $ |
Offices |
Salaries & other costs |
11 000 $ |
TOTAL COSTS |
37 077 $ |
2Nd Year
Priorities are:
-
Continuing active Shocoladnica collaboration
-
Entering the first retail chain: Perekrestok
-
Starting event marketing to involve consumers
-
Continuing Voyage promotional campaigns
Total costs: 1 443 056 $
Total sales: 4 566 338 $
Total sales RSP: 24 220 880 $
-
Shocoladnica
Target 1: increasing in buying our tea at café. KPI: the amount of ordering tea 25% of all orders of tea ( +5% to previous year)
Target 2: people continue interested in buying our special present tea bags. KPI: 10% of those who drink tea in café buy usual boxes of tea; 3% of those who drink tea in café buy gift package (more than in previous year, because amount of people who order tea in café increase)
Target 3: people interested in collecting stamps. KPI: 5000 people collected for 10 coupons and applied for a gift of stock.
Sales predicted: 5 678 954 $ ( 17 966 180 $ RSP )
Activities |
Short description |
Costs ($) |
Branded cups and teapot |
is renewable wear products 10% |
4 438 |
The clip with the logo |
Clip in menu with our logo. |
284 |
The POS Pyramid to summer menu |
Type of pos-materials with information about special summer menu. New collection. |
4 218 |
The coupon on the bill |
Special coupon with images of interesting information about it. |
103 253 |
Gift packaging |
Gift, which goes to people, who collected 10 coupons. Only first 5000 people with coupons. |
468 750 |
|
TOTAL MARKETING COSTS |
$ 580 660 |
-
Retail
Sales predicted: 4 978 543 $ RSP
Costs |
Comments |
Amount ($) |
Payment for retail shelves |
Payment for shelves in supermarkets in MOSCOW Malls, supermarkets "Perekrestok" and hypermarkets "Karusel" in Moscow |
$201 450 |
In store advertising materials |
Payments for stoppers for 3 months, wobblers for 9 months, lightboxes for 6 months in key stores |
$29 503 |
Staff expences |
Salary (KAM "Perekrestok" (Key Account Manager), Marketing manager, Sales Manager, Retail sales analyst, 4 Sales Representatives, Designer of marketing material, Assistant) |
$153 750 |
TOTAL COSTS |
$384 703 |