- •The Government of the Russian Federation The Federal State Autonomous Institution of Higher Education ""National Research University - Higher School of Economics"
- •Project report
- •Table of content
- •Introduction
- •Part I – Brand Story Analysis of external and internal environment
- •Strategic options, priorities and choice
- •Stp and brand story
- •Part II - Channels policy and Marketing communications
- •Digital
- •B2b Gifting
- •Marketing communications
- •1St Year
- •Shocoladnica
- •Digital
- •Crowd-sourcing
- •Outdoor Advertising & Guerilla Marketing
- •B2b Gifting
- •HoReCa Exhibitions
- •Direct b2b (Catering, Offices, Language Courses)
- •2Nd Year
- •Shocoladnica
- •Digital
- •Event Marketing and Outdoor Advertising
- •B2b Gifting
- •HoReCa Exhibitions
- •2.7 Direct b2b (Catering, Offices, Language Courses)
- •3Rd Year
- •Shocoladnica
- •Digital
- •Event Marketing, Outdoor Advertising and Guerilla Marketing
- •B2b Gifting
- •HoReCa Exhibitions
- •3.7 Direct b2b (Catering, Offices, Language Courses)
- •4Th Year
- •Shocoladnica
- •Digital
- •Event Marketing, Outdoor Advertising and Guerilla Marketing
- •B2b Gifting
- •4.6 Direct b2b (Catering, Offices, Language Courses)
- •5Th Year
- •Shocoladnica
- •Digital
- •Event Marketing, Outdoor Advertising and Guerilla Marketing
- •B2b Gifting
- •5.6 Direct b2b (Catering, Offices, Language Courses)
- •Results
- •Conclusion
- •Sales and communication channels priorities and targets 5-years plan.
- •Brand-story:
- •Channels policy
- •Communication Strategies:
- •Results:
- •Appendix 1. Positioning map of competitors
- •Appendix 2. Retail calculations
- •Appendix 3. Shocoladnica collaboration calculations
- •Appendix 4. B2b Gifting calculations
- •Appendix 5. Digital calculations (for Ozon.Ru and Voyage online store only)
1St Year
Priorities are:
-
Massive promo campaign with Shocoladnica
-
Massive digital activities, including crowd-sourcing campaign
-
Entering retail only in Malls near Shocoladnica cafes
Total costs: 1 041 972 $
Total sales: 2 360 284 $
Total sales RSP: 15 410 110 $
-
Shocoladnica
Collaboration targets: increasing recognition of the brand, creating interest & involving customers, sales revenues
Target 1: Customers ordering Voyage tea. KPI: the amount of ordering tea 20% of all orders of tea
Target 2: Customers buying Voyage tea packages and gifting boxes. KPI: 10% of those who drink tea in café buy usual boxes of tea; 3% of those who drink tea in café buy gift package.
Sales expected: 4 543 171 $ ( 14 372 944 $ RSP)
Activities |
Short description |
Costs ($) |
Designer |
Specialist who will develop a design for all required materials. |
40 000 |
Voyage tea bag as a gift |
The bag is offered for each ordered a cup of tea (if the company is more than ordered cups) and for each person (if the company is less than or equal to order a cup). |
165 206 |
Branded cups and teapot |
Separately purchased cups and teapots and ordered separately applying for the corporate style |
44 381 |
Leaflet-Guide |
A little booklet A6. |
2 025 |
Page in the menu for Voyage |
Special page only for our tea menu. |
337 |
The clip with the logo |
Clip in menu with our logo. |
2 847 |
The POS Pyramid to summer menu |
Type of pos-materials with information about special summer menu. |
4 218 |
|
TOTAL MARKETING COSTS |
$ 259 016 |
-
Retail
Sales expected: 163 109 $ RSP
Costs |
Comments |
Amount ($) |
|
Payment for retail shelves |
Payment for shelves in supermarkets in MOSCOW Malls |
$9 900 |
|
In store advertising materials |
Payments for shelf banners for 3 months, wobblers for 9 months and lightboxes for 6 months in all stores |
$11 250 |
|
Staff expences |
Salary (Marketing manager, Sales Manager, Sales Representative) |
$63 750 |
|
TOTAL COSTS |
$84 900 |
-
Digital
Active introduction, integration, attraction
Goal # 1: Revenue of 410 813$ (KPI: Revenue)
Goal # 2: Audience of 3 800 000 clients (KPI: The size of audience, the statistics)
Goal # 3: The co-creation of tea packs “Your personal Voyage” (KPI: sales in «personal» category)
Goal # 4: Number of social network followers (KPI: 50 000 followers)
Sales estimation: 410 813 ($ per year)
Activities |
Short description |
Costs ($ per year) |
Social Media |
Creation of Vkontakte group |
457$ |
Support of Vkontakte group |
12 314$ |
|
Viral Videos |
Through Vkontakte and Youtube |
4500$ |
Wtea Website creation |
Joint discussion with contractor |
500$ |
Competitors’ semantic analysis |
500$ |
|
Web-Interface design (Flash-animation) |
2000$ |
|
Programming |
1000$ |
|
Interface layout |
500$ |
|
CMS hookup |
500$ |
|
Website support |
500$ |
|
Wtea online shop creation |
To sell tea online |
1500$ |
Internet Promotion (context adv) |
Outsourcing of internet promotion (so called context advertising) |
18250$ |
SEO |
Promotion through main search engines |
1000$ |
Online supermarkets |
Selling Wtea via online non-specialized shops |
30 000$ |
OZON.ru |
Product provision; logistics costs; delivery costs |
1160 + 40% of sales (about 163000) |
Mobile Application |
2 mobile apps creation and launch |
6250 |
TOTAL |
$242 771 |