- •Введение
- •Содержание
- •Topic 1 types of business letters. Layout of a business letter.
- •Layout of the letter.
- •Your reference (Your ref): db/kp
- •C:/Program Files/Microsoft Office/Шаблоны/Письма и факсы.
- •Direct mail advertising. Sales letters.
- •Model 1
- •Model 3
- •F) Dear Mr Goodwin
- •Оплата: Чек___________________
- •Topic 3 request letters
- •Enquiries
- •Enquiry
- •Task 6. Arrange the parts of the letter in the correct order and translate it into Russian.
- •Model 2
- •Model 1
- •Model 2
- •Model 1
- •Model 2
- •Topic 4 claims and adjustments.
- •Model 1
- •Model 4
- •Model 1
- •Model 2
- •Accepting claims (adjustments).
- •Model 1
- •Model 2
- •Job hunting
- •Henry James
- •Richard Snow
- •Jo Cowie
- •Interview
- •Учебная литература
Model 1
Dear Sir,
On 25th July I sent you an order for sixty copies of English and Business Correspondence by S.Selcomber, stressing the importance of delivery by 5th September at the latest, the date on which the new school session was due to begin.
I have received no acknowledgement of the order, nor have the books been delivered. Failure to receive them on time is causing serious inconvenience and I shall be glad if you will look into the matter as one of urgency and let me know when the books may be expected.
Yours sincerely,
MODEL 2.
Dear Sirs,
We thank you for your promptness in delivering the coffee we ordered on 30th July. The number of bags delivered by your carrier this morning was, however, 160 whereas our order was for 120.
Unfortunately, our present needs are completely covered and as we cannot make use of the forty bags sent in excess of order we have put them in our warehouse to be held for you until we receive your instructions.
Yours sincerely,
MODEL 3.
Dear Sirs,
On 1st March we ordered and subsequently received one case of hand saws, model 88b. We paid for the order with our cheque # 7293, a photocopy of which is enclosed.
When we decide to order these saws instead of model 78b, it was at the urging of your sales representative, Harold Saunders. He assured us that the new saws were more durable and efficient than the older model.
However, we have now had the saws on our selling floor for three weeks and already six have been returned with broken teeth by extremely dissatisfied customers.
We are therefore returning the entire order of 88b saws and would like to be refunded for their full purchase price plus shipping expenses.
Yours sincerely,
Model 4
Dear Sirs,
We regret to note that we have not received the necessary data from you, therefore our design organizations are unable to start elaborating the working drawings.
In view of the above we would like to draw your attention to the fact that if the above mentioned data is not received this month we shall have to raise the question of the corresponding prolongation of the time-limits for the preparation of the working drawings.
Yours faithfully,
Task 4. Translate the following claims into English
Model 1
Уважаемые господа,
Два месяца назад я купил в специализированном магазине «Телемир» цветной телевизор модели ACE Z35. Я решил приобрести именно этот телевизор, так как на меня большое впечатление произвела демонстрационная модель, а именно, четкость изображения и яркие натуральные цвета. Однако у телевизора, доставленного мне домой, обнаружились серьезные неисправности. Картинка, сохранив яркость и четкость, воспроизводится вверх ногами.
Телевизор не подвергался механическим воздействиям и находится на бесплатном гарантийном обслуживании. К сожалению, магазин «Телемир» сейчас закрыт, и я не мог найти в моем районе магазина, торгующего телеаппаратурой или предлагающего услуги по обслуживанию, поэтому я обращаюсь к Вам.
Сообщите мне, пожалуйста, как можно устранить неисправность. Не считая этого дефекта, я доволен моделью ACE Z35. Я бы хотел, чтобы Вы произвели ремонт или заменили телевизор.
С уважением,