Vocabulary 235

TEXT WORK 238

TEXT 2 241

TEXT WORK 243

TEXT WORK 259

Part II 277

TRAVEL BUSINESS 277

Unit L Forms Of Tourism 277

PROJECT WORK 443

Unit 4. Sightseeing 444

Unit 5. Ecotourism 486

1. 538

Unit 7. Jobs And Careers At Tourism And Hospitality 547

Industries 547

1. Finnland

1. What is the full for PATA?

2. What city is the European "Capital of Culture" in 2005?

3. Do travel agencies in Russia need to obtain a license?

4. Which Airlines do not fly to Russian regions?

   1. Lufthansa

   2. Finnair

   3. Air France

   4. Austrian Airlines

5. What country is nicknamed "Choson"?

6. What country is nicknamed "Hanguk"?

7. What do "Pobab", "Pdlip", "Rabal" and "Ranuv" codes mean when making a hotel reservation?

Give yourself one point for every correct answer.

1. Balearic Islands

2. Traditional Japanese-style hotel

3. Iran

4. Advance Purchase Excursion Fare

5. France

6. Santiago de Compostella

7. Pyrenean Peninsula

английский язык 3

для турбизнеса 4

и сервиса 4

english for travel business and 5

service 5

Unit L The Pleasure Of Travelling 6

Unit 2. Air Travel 52

Unit 3. Travelling By Sea 78

DIALOGUE 107

Unit 4, Travelling By Train 114

TEXT WORK 116

DIALOGUE 3 140

1. 141

2. 142

Unit 5. Travelling By Car 152

DIALOGUE 2 195

DIALOGUE 3 197

PROJECT WORK 200

GROUP TALK 201

TEXT 1 203

TEXT WORK 205

TEXT 2 211

Vocabulary 211

TEXT WORK 214

Vocabulary 218

DIALOGUE 3 228

Vocabulary 228

DIALOGUE 4 230

DIALOGUE 5 231

DIALOGUE 6 232

PROJECT WORK 234

GROUP TALK 235

TEXT 1 235

Vocabulary 235

TEXT WORK 238

TEXT 2 241

TEXT WORK 243

TEXT WORK 259

Part II 277

TRAVEL BUSINESS 277

Unit L Forms Of Tourism 277

PROJECT WORK 443

Unit 4. Sightseeing 444

Unit 5. Ecotourism 486

1. 538

Unit 7. Jobs And Careers At Tourism And Hospitality 547

Industries 547

8. Air France

9. Choson is China

10. Hanguk is Korea

11. Check-in at a hotel on Sunday morning, afternoon, evening and night respectively.

Count your points.

0—4points: "Ignorance"

If you don't start building your geography and tourism knowledge, you will loose your sales to more knowledgeable colleagues. To be successful in this industry you need to widen your horizon.

5— 8points: "Weak spot"

Youare not ignorant, but you are not a professional yet. It will be more and more difficult for you to work in this industry and even more difficult to make a career in travel business with your level of knowledge.Youneed to acquire more knowledge to be successful.

9—72 points: "Good news for you"

Youare a good specialist, for sure, and if you put a little more effort to enlarge your knowledge, you will be very successful. Your hard work will be both morally and monetary well-compensated.

13—16points: "The winner takes it all"

Congratulations! Your travel agency is very lucky to have you. When they speak of excellent professionals, they mean you. If you plan to make a career in travel and tourism industry, you have chosen the right way to go.

Adapted from Travel Weekly

19. Translate into English.

ГОСТИНИЧНЫЙ МЕНЕДЖМЕНТ ПО-РУССКИ

Отечественный гостиничный рынок в последнее время лихо­радит: появляются все новые управляющие компании, уже заявле­ны по меньшей мере пять национальных отельных брендов, а в течение последнего года сделано сразу несколько громких заявок на создание общероссийских сетей из десятков и даже сотен объек­тов размещения.

Как полагают специалисты, владельцы российских гостиниц в большинстве своем пока не готовы к внедрению внешнего управ­ления. «Идеи объединения в среде владельцев гостиниц (hoteliers) не пользуются популярностью, — отмечает руководитель консал­тинговой компании Hotel Consulting & Development Group Алек­сандр Лесник. — Даже соглашаясь на отдельные совместные акции, владельцы гостиниц или их директора не готовы допустить посто­ронних ни к маркетингу, ни тем более к ценовой политике или влиянию на механизмы управления». Действительно, сегодня рос­сийские управляющие компании в гостиничном бизнесе в боль­шинстве своем либо сами являются собственником управляемых объектов, либо представляют собой дочернюю организацию соб­ственника.

Региональные сети

В России объявлено уже несколько проектов создания гости­ничных сетей в общенациональном масштабе, однако большинство из них пока далеки от практической реализации.

По отдельным видам деятельности, в том числе гостиничной, планируется привлекать сторонних иностранных операторов как для прямого управления, так и для образования российского опе­ратора.

«Сейчас на российском гостиничном рынке идет процесс кон­солидации. Я уверен, пройдут три — пять лет, и в России появятся несколько крупных гостиничных операторов, оперирующих неболь­шими сетями из 5—10 гостиниц», — говорит Александр Лесник.

19. Write an essay on the topic "Me, Myself and I in 15 Years".

PROJECT WORK

Think of your own business,the business you want to run, or the busi­ness you want to work for. Choose the company's activities (travel agen­cy, hotel chain, car rental agency, etc.) and company's size. Create the name, the slogan and the program for you company. Describe basic work principles and your company's philosophy. Think of the advertising and marketing strategies of your company. Work out the business plan for the first year of operation. Choose your position in the company and describe your duties. Make a presentation of your company for your colleagues.

Appendix I

GLOSSARY OF COMMON TRAVEL TERMS

AAA Rate:A discounted rate offered to members of AAA. Proof of mem­bership required.

AARP Rate:A discounted rate offered to members of AARP. Proof of membership required.

Airport Transfer:Transportation (usually bus or van) that takes passen­gers between airport and hotel. Often free to guests of the hotel.

Advance Purchase Requirement:Airlines usually offer lower rates when tickets are purchased in advance; often 7, 14, 21 and 30 day incre­ments.

American Plan:Meal plan offered by hotels that includes three meals per guest for each day stayed at the hotel.

Average Rate:Some hotels charge different rates for weekday and week­ends; this rate is an average cost for the total reservation.

Bulkhead Seats:Located near the front of each airplane section, these popular seats offer more leg room but no under-seat storage.

CDW/LDW:Collision Damage Waiver and Loss Damage Waiver; when renting a car, you will be asked if you want to add (and pay for) col­lision and loss insurance. These may already be covered by your per­sonal auto insurance and/or your credit card; find out before you book your rental car.

Cancellation Policy:When making any travel reservation, ask what the rules are about canceling and if you can get your money back.

Check-in:Hotel arrival date.

Check-out:Hotel departure date.

Connection/Connecting Flight:Additional flight(s) required to get from one airport to another; usually requires changing planes.

E-ticket:Replaces paper airline tickets; you'll need the credit card you used for the reservation or a photo ID to get a boarding pass

Excess Baggage:Luggage that exceeds an airline's weight allowance; may be charged an additional fee.

Frequent Flyer Program:Many airlines offer bonus miles to frequent passengers; these miles may be exchanged for airline tickets or mer­chandise. These miles often have expirations dates.

Government Rate:Hotel discount for government employees; requires identification.

Guaranteed Reservation:Advance payment, often by credit card,that guarantees your room reservation. These are often non-refundable after a certain time.

Military Rate:Discounted hotel room rate for Military Personnel. Mil­itary ID required upon check-in at hotel.

NM:Nautical mile.

Prepayment Pblicy:Specific rules regarding the payment of room and tax charges for your hotel reservation; see also Guaranteed Reservation.

Rack Rate:Standard advertised rate for a room or suite; if you ask for a lower rate, you can often get it.

Rate Info:The daily room rate charged by your hotel.

Rating:The Mobil "Star" rating of a specific hotel.

• OneStar — Budget/MotorInn

• Hvo Stars — Economy Motel/Hotel

• Three Stars — Full Service Hotel/Resort

• Four Stars — Superior Accommodations and Services

• Five Stars — Luxury Hotel/Resort Property

Red-Eye:Overnight flights; named because many people don't sleep well on airplanes.

Super Saver:A discounted rate; often includes specific requirements.

Appendix II

UK SLANG: A GLOSSARY OF SOME TERMS YOU MIGHT

MEET ON YOUR TRAVELS

I give below some of the many slang terms used in the UK and Ire­land that you might come across on your travels, in books, hear on Brit­ish television or meet during your stay. Whilst many may be known to visitors from other English speaking countries, they may be new to those visitors for whom English is a foreign language. This is not a compre­hensive list, and I'm sure that other people have their own favourites — let me know of any that you feel really should be added to the list!

Banger — British sausage

Banger — Old motor car which is not in a good condition

Barmy — Crazy

Big Wig — Important person

Bill - Police

Bloke — A man

Blimey — A mild expletive

Bobby — A policeman

Bonkers — Crazy

Bossy Boots — Domineering person

Bum — Bottom, Buttocks

Cof E — Church of England

Cack-handed — Clumsy, Left-handed

Char — Tea, Cleaner

Copper — A Policeman

Doddle — Something which is easy to do

Dodgy — Unreliable

Dog Collar — Collar worn by a clergyman Fag — A cigarette

Flashy — Describes something which is gaudy, showy but cheap Fuzz — The Police

Half-inch— To steal, Rhyming slang half-inch — pinchHave a ganders— take a look at

Hoity-Toity— An expression of contempt for a person who has an ex­aggerated sense of their own social status

In the Nick— In the Police Station

In good/bad Nick— In good/bad condition

In theSticks — In the provinces, that is not in London

Kip— Sleep

Knick-Knacks — Trinkets

Local Rag— Local newspaper

Nose Around— To inspect

Nosey Parker— An inquisitive person

OAP — Old age pensioner. Someone over the age of 65

Pear-shaped— Describes something which has gone wrong

Porkies — Untruths, Rhyming slang pork pies — lies

Potty— Silly, crazy

Pub Crawl— Moving from pub to pub and drinking in eachoneRound the TWist— CrazySally Ann— Salvation ArmySarnies— Sandwiches

Scarper— To go quickly, Rhyming slang Scapa flow — go

Shufti— Look at, inspect

Spuds — Potatoes

Suss out— Ascertain, work out

Swap — To exchange

Take a rekky— From (reconnoitre), check and place out, or scout ahead

Tat- Rubbish

The Smoke— London

From Jane Dickerson

CONTENTS

английский язык 3

для турбизнеса 4

и сервиса 4

english for travel business and 5

service 5

Unit L The Pleasure Of Travelling 6

Unit 2. Air Travel 52

Unit 3. Travelling By Sea 78

DIALOGUE 107

Unit 4, Travelling By Train 114

TEXT WORK 116

DIALOGUE 3 140

1. 141

2. 142

Unit 5. Travelling By Car 152

DIALOGUE 2 195

DIALOGUE 3 197

PROJECT WORK 200

GROUP TALK 201

TEXT 1 203

TEXT WORK 205

TEXT 2 211

Vocabulary 211

TEXT WORK 214

Vocabulary 218

DIALOGUE 3 228

Vocabulary 228

DIALOGUE 4 230

DIALOGUE 5 231

DIALOGUE 6 232

PROJECT WORK 234

GROUP TALK 235

TEXT 1 235