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5. Fill in the gaps with the words given below and be ready to answer the questions.

Generally speaking the basic function of marketing is to … the needs of the customers and then to … them, thus, bringing … to the firm.

Marketing … collects and analyses information to help managers make decisions. It … trends of the market, … …, analysis of the product for sale and of the product produced by competing firms.

Export promotion means economic and political publicity , advertising, personal selling, …, exhibitions.

Advertising informs people about the new product, gives its characteristics, … people to buy it.

Personal selling means personal contact between the seller and … buyer. In other words it … collecting contacts.

Public relations are to show the … of the firm, its respectful … to the client, the high quality of its products and specialists working in it. They also mean the … of films and booklets on the history and achievements of the firm, as well as special radio and TV programmes.

                  1. presentation –показ

                  1. reliability –надежность

                  1. prospective –возможный

                  1. fairs –ярмарки

                  1. demand –потребность

95

6. cover

– включать, состоять из

7. profit

– прибыль

8. determine

– определять

9. attitude

– отношение

10. means

– означает

11. persuade

– убедить

12. supply

– предложение

13. research

– изучение

14. satisfy

– удовлетворять

Answer the questions:

                  1. What are the basic functions of marketing?

                  1. How does marketing help managers make decisions?

                  1. What does export promotion mean?

                  1. Why is advertising needed?

                  1. What does personal selling mean?

                  1. What is the importance of public relations?