III. Components & Terms of Public Relations

III a. The Basic Components of pr

1. Counseling Providing advice to management concerning policies, relationships, and communications.

2. Research Determining attitudes and behaviors of publics in order to plan PR strategies. Such research can be used to (1) generate mutual understanding or/and (2) influence and persuade publics.

3. Media Relations Working with mass media in seeking publicity or/and responding to their interests in the organization.

4. Publicity Disseminating planned messages through selected media to further the organization’s interests.

5. Employee/Member Relations Responding to concerns, informing, and motivating an organization’s employees or/and members.

6. Community Relations Planned activity with a community to maintain an environment that benefits both the organization and the community.

7. Public Affairs Developing effective involvement in public policy and helping an organization adapt to public expectations. This term is also used by government agencies to describe their PR activities and by many corporations as an umbrella term to describe multiple PR activities.

8. Government Affairs Relating directly with legislatory agencies on behalf of the organization. Lobbying can be part of a government affairs program.

9. Issues Management Identifying and addressing issues of public concern that affect the organization.

10. Financial Relations Creating and maintaining investor confidence and building good relationships with the financial community. Also known as 10a. Investor Relations or 10b. Shareholder Relations.

11. Industry Relations Relating with other firms in the industry of an organization and with trade associations.

12. Development/Fund-Raising Demonstrating the need for and encouraging the public support an organization, primarily through financial contributions.

13. Special Events Stimulating an interest in a person, product, or organization by means of a focused “happening”; also, activities designed to interact with publics and listen to them.

14. Marketing Communications Combination of activities designed to sell a product, service, or idea, including advertising collateral materials, publicity, promotion, direct mail, trade shows, and special events.

III b. Other Terms for pr

Individual companies and other groups often use other terms to describe the PR functions. From the list of the largest 500 corporations, it was founded that the most common name (used by 165 companies) is corporate communications. The term public relations is a distant second – with 64 companies using it. Other popular names were public affairs, communication, corporate relations, and corporate public affairs, or even corporate marketing and communications.

15. Public information is the term mostly widely used by social service agencies, universities, and government agencies.

16. Community relations is typical for social services agencies.

17. Corporate communications is based on the idea that the term is broader that public relations, which is often incorrectly perceived (воспринимается) as only media relations. Corporate communications compasses all communications of the company, including advertising, marketing, public affairs, community relations, and employee communications.