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Let’s Talk and Write English.doc
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2.20. A) Read the lines of two conversations in a clothes shop. Who says

them - the customer or the shop assistant?

b) Work with a partner and put all the lines in the correct order.

c) Practice the conversation with a partner.

1) In a Clothes Shop

a ___ Can I help you?

b ___ Oh yes. I like that one much better. Can I try in on?

c ___ $ 45.99. How do you want to pay?

d ___ Yes, please. I’m looking for a shirt to go with my new suit.

e ___ Blue.

f ___ Yes, of course. The changing rooms are over there.

g ___ OK. I’ll take the white. How much is it?

h ___ Can I pay by credit card?

i ___ What colour are you looking for?

j ___ No, it isn’t the right blue.

k ___ No, it’s a bit too big. Have you got a smaller size?

l ___ That’s the last blue one we’ve got, I’m afraid. But we’ve got it in white.

m ___ Well, what about this one? It’s a bit darker blue.

n ___ What about this one? Do you like this?

o ___ Is the size OK?

p ___ Credit card’s fine. Thank you very much

2) In a Clothes Shop

a ___ Erm .. this jumper … have you got this in a large?

b ___ Does it fit OK?

c ___ Thanks.

d ___ No, I’m just looking, thanks.

e ___ Can I help you at all?

f ___ No, we’ve only got the small and the medium, but the sizes are quite big. Try

it on – the fitting room’s behind here … there you are.

g ___ Yes, it fits perfectly, actually …

h ___ Well, if you want anything, juts give me a call …

i ___ Mmm, I don’t know about the colour, myself. … This cream’s going to get

very dirty …

j ___ Yes, it does. It looks really good on you. That colour suits you.

2.21. Read the conversation below which is not nice because no one says

any polite phrases in it. Make it more civilized by adding polite

phrases or changing some phrases to polite ones.

Chemist: Come in.

Customer 1: Is this the chemist’s?

Chemist: Yes. What do you want?

Customer 1: Give me this medicine.

Chemist: Do you want it now?

Customer 1: Yes. As quickly as possible.

Chemist: It’ll take a long time to prepare it.

Customer 1: I’m in a hurry. Try to do it quickly.

Chemist: All right. Sit down.

Customer 1: (treads on another customer’s foot. Says nothing)

Customer 2: Ouch!

Customer 1: (says nothing)

Chemist: Here is your medicine. Twenty euros.

Customer 1: (says nothing, pushes past another customer and goes out)

2.22. Complete the following dialogue. Act it out with a partner. Make up similar dialogues using the pictures below.

Shop-assistant: Are you being served, Sir / Madam?

Customer: I’m looking for a ____________ .

Shop-assistant: ________________ are over there. Follow me, please.

Customer: Thank you. I’d like to have __________________.

Shop assistant: I see. And what’s your size?

Customer: _____ or _______. It depends on the style.

Shop assistant: These are really very beautiful and the quality is very good.

Customer: I think I need a lager size. How much is it / are they?

Shop assistant: $ 24.90. A real bargain.

Customer: Oh, really? I guess I’ll take _________. Do I pay here?

Shop assistant: No, at the cash desk / check-out, please.

Customer: ____________ .

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