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1.14. Read the information on the ways of introducing people. With a partner, make up two dialogues of introduction - in formal and informal settings.

Just as with greetings, the language of introduction is different in different situations, too.

In official situations you should use the following expressions:

Let me introduce Mr. Brown/ Kate/ myself, etc.

May I introduce Mr. Brown/ Kate/myself, etc.?

The usual response to an introduction is How do you do?, which is in fact a sort of greeting. And in reply the other person says: How do you do?

Host: Mr. Brown, let me introduce you to Mr. White. He is an expert in finance.

Mr. White: How do you do?

Mr. Brown: How do you do?

Mr. White: Pleased to meet you.

Mr. Brown: So am I.

However, when introducing friends or people of the same age you should use the following expressions: This is …, Meet … .

Hostess: Helen, meet my friend Kate.

Helen: Hello, Kate. Pleased to meet you.

Kate: Hello, Helen. So am I.

If you have some knowledge of the person you are being introduced to, you may add: “Hello, Kate. I’ve heard a lot about you.” If you have already met Kate at some time, you may say: “How are you, Kate?” In reply Kate may say: “Fine/ well/ pretty well, thanks. And how are you?”

Nowadays people who know each other well can greet each other with: How’s life? How is it going? What’s up? The reply might be: It’s going fine. Great, etc.

Don’t forget that men are introduced to women unless they are much older and more senior. Young men are introduced to older men and young girls to older women.

1.15. Read the dialogue, paying attention to the way of spelling names in English on the phone. Practice the dialogue with a partner.

Woman: What’s your name? Family name first.

Man: Weatherspoon, Richard.

Woman: W-H-E-T-H-E-R-S-P-O-O-N?

Man: No, W-E-A-T-H-E-R-S-P-O-O-N.

Woman: Oh, OK! And your address, Richard?

Man: Well, perhaps you could e-mail it to me.

Woman: Right. What’s your e-mail address?

Man: It’s ricky65 – that’s one word R-I-C-K-Y-6-5, at hotmail dot com.

1.16. When you feel that spelling the name on the phone might not help, you

can use the International system of guide words (in some cases the

British words differ from those internationally accepted – they are

shown in brackets). Look at this system below, practice saying your

name using it, and then act out a dialogue according to the pattern

above.

A-Alfa B-Bravo C-Charlie

D-Delta (David) E-Echo (Edward) F-Foxtrot (Freddy)

G-Golf H-Hotel (Harry) I-India

J-Juliet (Jack) K-Kilo (King) L-Lima (London)

M-Mike (Mary) N-November (Nancy) O-Oscar (Oliver)

P-Papa (Peter) Q-Quebec (Queen) R-Romeo (Robert)

S-Sierra T-Tango (Tom) U-Uniform

V-Victor W-Whiskey X-X-ray

Y-Yankee Z-Zulu (Zebra)

Foreign vowels:

Ä – an „a“ with two dots

Õ – an „o“ with a wavy line

1.17. Read the following conversations. Take turns reading them with a

partner. Spell out your name, letter by letter, using the guide words.

Your partner should write down your name. (You can invent a name

for yourself.)

8

Dialogue 1.

Secretary: Megathon Incorporated. May I help you?

Caller: Hello. Yes, I would like to speak with Mr. Howard Townsend, please.

Secretary: Mr. Townsend is not in right now. Do you want to leave a message?

Caller: Yes, please. Tell him that Mr. Koi Phong called.

Secretary: Excuse me?

Caller: Mr. Koi Phong.

Secretary: Mr. Chung?

Caller: Let me spell it for you. Koi. K as in Kevin, O as in old, I as in ice cream, That’s the first name. The last name is Phong. P as in Peter, H as in Henry, O as in old, N as in no, G as in good. Koi Phong.

Secretary: I’ll repeat. K-O-I Koi, P-H-O-N-G Phong.

Caller: That’s right.

Secretary: Very good, Mr. Phong. I’ll tell Mr. Townsend you called.

Caller: Thank you. Good-bye.

Secretary: Good-bye.

Dialogue 2.

A: Hello, I’d like to make an appointment to see Dr. McGuire.

B: Sorry, you have the wrong number.

A: I do?

B: Yes. What number did you dial?

A: 239 8063.

B: This is 8064. Try it again.

A: I am sorry to have troubled you.

B: That’s OK. Good bye.

C: Good morning. Dr. McGuire’s office.

A: Hello. I’d like to make an appointment.

C: Yes. What name is it, please?

A: Elise Eisenburg.

C: Could you spell it for me, please?

A: E-L-I-S-E E-I-S-E-N-B-U-R-G.

C: Yes. Tuesday at three, Ms Eisenburg?

A: Three o’clock’s difficult. I am working until five. Could it be later?

C: Five thirty?

A: Yes, that’s OK. Five thirty on Tuesday then. Thank you very much. Good bye.

C: Good bye.

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