639

3SOLVING A DELIVERY PROBLEM

RODRIGUES y CÍA

Los Madrazo, 8 y 10 Madrid Espňa

10th July, 20__

OAO Super Sweets Russia 117 342 Dokukin st. 2

Dear Sirs,

We refer to your order No. 67-654/TR and would like to draw your attention to the following:

We had initially planned on delivering your order for 75 tons of Apricot Marmalade

in	2	lorries,	with	an	ex-works		date	set	on
3rd	August	and	ETA	Moscow,	at	your	warehouse,		on

10th August. To our regret we cannot maintain the original delivery estimate as in calculating the estimated despatch date we have omitted the annual summer works’ shut-down which takes place in August.

Taking the shut-down of the works into account we propose either delivery ahead of schedule in July or delivery in September subject to your agreement.

If you opt for the first variant, and given the urgent nature of the situation with booking the transport, your reply is required by noon tomorrow.

Please rest assured that we are doing everything in our power to minimize the impact the shut-down will have on delivery of your order.

We would appreciate your cooperation in finding a solution.

Yours faithfully,

I.Pink

I.Pink

Sales manager

640

4INFORMATION ON PACKING

INTERVEHICLE LTD.

24 Harbour road Shanghai

10th October, 20__

Grey, Black & White Co.

Richmond

Surrey SFY 3DF

Dear Sirs,

Your order for 10,000 all-terrain cycles is currently being processed and will be ready for dispatch by 18th November at the latest.

We fully understand the concern you express with regard to packing and can assure you that we take every possible precaution to ensure that our cycles reach our customers all over the world in mint condition.

Since you require the cycles for onward shipment to Vladivostok we are arranging them to be packed in seaworthy containers.

Each bicycle is enclosed in a corrugated cardboard pack, and 20 items are banded together and wrapped in sheet plastic. A container holds 240 cycles; the whole consignment would therefore comprise 42 (forty two) 40’containers, each weighing 8 tons. Dispatch can be made from our works by rail to be forwarded from Shanghai harbour. The freight charges from works FOB Shanghai are $150 per container, total $6,300 for this consignment, excluding container hire, which will be charged to your account.

1/2

INTERVEHICLE LTD.

Continuation Sheet No. 2

We would like to draw your attention to the fact that the goods of this consignment are of a perfected design. We have received highly satisfactory reports on their performance and are confident that they will give your Customers excellent service.

We hope this answers your questions and look forward to receiving your delivery instructions.

Yours faithfully,

J.Lee

J.Lee

Logistics

641