- •Основы mice туризма
- •Санкт-Петербург
- •Содержание
- •Contents
- •Historical background
- •International organizations
- •The demand side of business travel and tourism
- •The geography of demand
- •Individual cities and business travel and tourism
- •Conclusion
- •The impacts of business travel and tourism
- •The economic impact of business travel and tourism
- •Positive
- •Negative
- •The environmental impacts of business travel and tourism
- •Positive
- •Negative
- •The social impacts of business travel and tourism
- •Positive
- •Negative
- •Impacts and different types of business travel and tourism
- •Impacts on different sectors in business travel and tourism
- •Impacts and different types of destinations
- •Conclusion
- •Discussion points and essay questions
- •Exercise
- •Types of business travel sector activities
- •Types of meetings
- •Meeting styles
- •Meeting frequency options
- •Suppliers
- •Venue selection criteria
- •Chapter 3.2. Conferences: classification, types. Destinations
- •Public Conferences
- •Conferences with Exhibitions
- •Internal Company Meetings
- •Virtual Conferences
- •Chapter 3.3. Exhibitions: classification, types. Destinations
- •Trade fairs in history
- •Contemporary trade fairs
- •Moral incentives
- •Forms of incentives
- •Incentive travel
- •Intermediaries
- •Organisation of incentive programmes
- •Destinations
- •Chapter 5. Intermediaries. Extra services.
- •Business travel professionals
- •Overview of Global Reservation Systems Tomorrow – Today
- •Galileo - Computerised Reservation System
- •Exercise Search the Internet data and prepare presentation about other global e-reservation systens Chapter 7. Recruitment. Education. Certification.
- •Training programs
- •International Association of Professional Congress Organizers (iapco)
- •Mpi has also pioneered the provision of training and personal development materials via the Internet.
- •Chapter 8. The future of mice-tourism: analysis, problems, tendencies
- •Mice tourism in Africa
- •Mice tourism in America
- •Mice tourism in Middle East Region
- •The future of the industry
- •Conference planning guidelines
- •Preamble
- •Congratulations!
- •General
- •Permission
- •Set a Date
- •Organize
- •Reserve Rooms
- •Program
- •Promotions
- •Housing
- •Management Tools
- •Vendor Displays
- •Conference Materials
- •Name Tags
- •Equipment and Support
- •Computers
- •Entertainment
- •Summary
- •Кафедра профессионального иностранного языка
- •Основы mice-туризма
- •Специальность 080502(8) – Экономика и управление на предприятии туризма и гостиничного хозяйства
- •Санкт-Петербург
- •4. Содержание разделов и тем дисциплины
- •Контрольные вопросы
- •1. Introduction to business travel
- •• Discuss the main impacts of business travel, as well as the major opportunities, challenges and threats affecting this industry.
- •2. Individual business travel
- •• Describe responses by individual business travel suppliers and intermediaries to changes in demand and in their operating environments.
- •3. The meetings industry
- •4. Incentive travel
- •5. The exhibitions industry
- •6. Corporate hospitality
- •7. The business and pleasure interface
- •Итоговой тест
- •Introduction to business travel
- •Match the words below with their definitions:
- •Individual business travel
- •The Meeting industry
- •Incentive travel
- •The exhibition industry
- •Corporate hospitality
Promotions
Promoting your conference begins as soon as you are selected as a conference site, by posting the date and location on web sites (such as IALL's conference site). If you have the expertise and resources, you should consider setting up your own conference web site for up-to-date information, on-line registration, proposal submissions, etc.
The first wave of publicity comes with the call for presentations. Contact your organization for a mailing list. Also, consider electronic mailings and posting to a web site.
The next wave comes as you send out the conference announcement, with as much detail as you have, including a tentative program. This is important if you want to convince people they should come. Set a registration deadline that accounts for your own deadlines (food services, etc.) You may have to consider a higher fee for those who are late, especially if that really does incur additional costs for you.
Housing
Estimate the number of people you think might attend (ask previous conference hosts) and make arrangements accordingly. In addition to economy lodging (dorms, conference centers, etc., if available), also block some rooms at a local motel/hotel for those who prefer that kind of housing.
When making reservations with local hotels, negotiate other amenities if possible such as shuttle services (from airports, to conference sessions).
Be careful to avoid making reservations that require guarantees or other financial obligations. In fact, it's best to let the housing/hotel organization handle their own reservations and billing. Find out how long reservations can be held, cancellation deadlines, etc.
Travel
Your campus usually has maps and travel information on how to get to your campus. If there aren't adequate limo or shuttle services to your campus from the airport, you may need to make your own arrangements. If you use a university vehicle, driven by your staff or a student, make sure appropriate procedures are followed (such as training, licensing, insurance) to protect you from liability.
If the housing is not within walking distance to the conference, in case of bad weather, or for handicapped assistance, you should provide for shuttles. This could be as simple as a university vehicle and a student driver, or (for larger conferences) some sort of bus. Be sure to calculate all the costs for this service if you want to include it as part of the registration fee.
Food
Well-planned meals and snacks are critical to a successful conference. However, don't try to do this all on your own. Unless the conference is very small, or the food event is very simple, you should find someone other than yourself to take care of meals and snacks. Consult with your campus food services, or with a local caterer, determine what is needed, and what it will cost. If you're fortunate enough to have extra staff, some of the preparing and serving could be assigned to them. Otherwise, let food services or the caterer do the work. (Be aware that some campuses have policies that allow only campus food services to cater meals that occur on campus.)
Be sure to negotiate food services in such a way that you are not liable for food costs beyond what you can cover through conference fees. Usually food planners will allow up to 10% more people than you contract for (e.g., for late registrations), but be sure this is clear up front.
To reduce costs, seek sponsors for specific meals where possible. Some larger vendors are happy to get the publicity that comes from sponsoring a breakfast, lunch, reception, or even a dinner. Your own college may be willing to sponsor one such event. In any case, it doesn't hurt to ask. If the sponsor desires it, and your campus policies allow it, let the sponsor choose the caterer and take care of the arrangements.
For small conferences, many if not most of the meals can be left up to the attendees. Be sure to provide a good list of local eateries. Include information about which are within walking distance, which are not, and how to get to those that are not.
Strategically scheduled snack breaks, with drinks and fruit or cookies, can add a touch of class to your conference. These don't usually cost too much, and can be covered by registration fees. Don't skimp on the time allotted for breaks, since attendees will want to network and will take the time anyway.
If you do have group meals, be sure to allow for special dietary considerations. Also, work with your campus to determine when (or if) alcohol can be served, for example, at a cash bar reception.