- •Основы mice туризма
- •Санкт-Петербург
- •Содержание
- •Contents
- •Historical background
- •International organizations
- •The demand side of business travel and tourism
- •The geography of demand
- •Individual cities and business travel and tourism
- •Conclusion
- •The impacts of business travel and tourism
- •The economic impact of business travel and tourism
- •Positive
- •Negative
- •The environmental impacts of business travel and tourism
- •Positive
- •Negative
- •The social impacts of business travel and tourism
- •Positive
- •Negative
- •Impacts and different types of business travel and tourism
- •Impacts on different sectors in business travel and tourism
- •Impacts and different types of destinations
- •Conclusion
- •Discussion points and essay questions
- •Exercise
- •Types of business travel sector activities
- •Types of meetings
- •Meeting styles
- •Meeting frequency options
- •Suppliers
- •Venue selection criteria
- •Chapter 3.2. Conferences: classification, types. Destinations
- •Public Conferences
- •Conferences with Exhibitions
- •Internal Company Meetings
- •Virtual Conferences
- •Chapter 3.3. Exhibitions: classification, types. Destinations
- •Trade fairs in history
- •Contemporary trade fairs
- •Moral incentives
- •Forms of incentives
- •Incentive travel
- •Intermediaries
- •Organisation of incentive programmes
- •Destinations
- •Chapter 5. Intermediaries. Extra services.
- •Business travel professionals
- •Overview of Global Reservation Systems Tomorrow – Today
- •Galileo - Computerised Reservation System
- •Exercise Search the Internet data and prepare presentation about other global e-reservation systens Chapter 7. Recruitment. Education. Certification.
- •Training programs
- •International Association of Professional Congress Organizers (iapco)
- •Mpi has also pioneered the provision of training and personal development materials via the Internet.
- •Chapter 8. The future of mice-tourism: analysis, problems, tendencies
- •Mice tourism in Africa
- •Mice tourism in America
- •Mice tourism in Middle East Region
- •The future of the industry
- •Conference planning guidelines
- •Preamble
- •Congratulations!
- •General
- •Permission
- •Set a Date
- •Organize
- •Reserve Rooms
- •Program
- •Promotions
- •Housing
- •Management Tools
- •Vendor Displays
- •Conference Materials
- •Name Tags
- •Equipment and Support
- •Computers
- •Entertainment
- •Summary
- •Кафедра профессионального иностранного языка
- •Основы mice-туризма
- •Специальность 080502(8) – Экономика и управление на предприятии туризма и гостиничного хозяйства
- •Санкт-Петербург
- •4. Содержание разделов и тем дисциплины
- •Контрольные вопросы
- •1. Introduction to business travel
- •• Discuss the main impacts of business travel, as well as the major opportunities, challenges and threats affecting this industry.
- •2. Individual business travel
- •• Describe responses by individual business travel suppliers and intermediaries to changes in demand and in their operating environments.
- •3. The meetings industry
- •4. Incentive travel
- •5. The exhibitions industry
- •6. Corporate hospitality
- •7. The business and pleasure interface
- •Итоговой тест
- •Introduction to business travel
- •Match the words below with their definitions:
- •Individual business travel
- •The Meeting industry
- •Incentive travel
- •The exhibition industry
- •Corporate hospitality
Management Tools
Unless you have only a handful of people attending your conference, you'll need some sort of management system. In most cases, a simple merge database will suffice for mailings, conference lists, generation of name tags, etc. For larger conferences, consider a more capable database that also can handle many fields (e.g., presenter status, dietary requirements, etc.) For income and expenses, you may need a spreadsheet program. And unless you have a graphics department to prepare your program and brochures, plan on learning more about your favorite word processing program.
Money
When the conference is over, you don't want to be left with a handful of bills for which you (or your department) are responsible. Careful planning (projecting costs) and money management can ensure that you'll be financially solvent.
Before sending out the conference brochure/announcement, you must determine a conference registration fee. On the one hand, you want to cover your costs. But on the other, you want to keep the costs low so that as many people as possible can afford to come. Try to find a balance between providing the amenities, and keeping costs down. If your departmental budget allows for it, you can contribute to the conference (e.g., student wages, university vehicle rental, mailing costs, etc.) If not, these costs must be figured into the registration fees.
Be sure to include the following costs: Publicity (brochure, printing, mailing), facilities (lab fees, equipment rentals), staff (student or other wages), transportation (university vehicles), meals (snacks, meals), conference materials (packets, name tags, etc.) Remember that you can always do things more cheaply if you don't count all the costs... so count them!
Find out from your organization's leadership if the organization can and will contribute anything toward the conference or if you must cover all costs from registration fees. Also, determine with your organization's leadership if there is to be a difference in cost for members and nonmember. One commonly used and handy method is to include the cost of membership in the registration fee for nonmember. This not only helps them pay their fair share, but also increases your group's membership.
Attendees should be expected to pay their registration fees in advance. This helps provide an accurate picture of the number who will attend because the attendees are more committed to attending. You can consider a slightly higher fee for late registrations or registrations onsite, if your food and facilities planning can handle extra last-minute registrations. Refunds should be allowed, but not after deadlines for food and facilities counts have passed.
You should work with your institution to determine the best (i.e., most prudent) method for handling registration fees and for paying conference bills. Often a special account can be set up just for your conference. Be clear up front what accounting procedures are to be used (for example, what kind of documentation will be required to get reimbursements from this account.) Also, make provisions that any profits can be forwarded to your organization's treasury, if necessary.
Don't minimize the importance of a detailed accounting of your conference funds. Setting things up right before you begin to receive registrations fees can make things a lot easier during and after the conference.