- •Ministry of science and education of the republic of kazakhstan
- •Contents
- •Part a. General english
- •I. Writing an informal letter
- •1) Definition/differentiation
- •4) Tips
- •5) Sample
- •6) Evaluation criteria
- •7) References
- •8) Exercises
- •9) Appendix useful language
- •II. Writing an e-mail
- •1) Definition/differentiation
- •2) Structure
- •3) Stages
- •4) Tips
- •5) Samples
- •6) Useful language Acronyms
- •7) Evaluation criteria
- •8) References
- •9) Exercises
- •10) Appendix
- •Internet Acronyms retrieved August 5, 2010 from http://www.Mcfedries.Com/Ramblings/email-jargon.Asp
- •III. Writing an sms message
- •1) Definition/differentiation
- •2) Features
- •Part b. Academic english
- •3) Paragraphs types
- •4) Stages of paragraph writing
- •5) Sample a Good Start
- •6) References
- •Http://elpweb.Com/materials/wp-content/uploads/2006/03/Writing_3_Activity_1.Pdf
- •7) Exercises
- •V. Writing an essay
- •1) Definition/differentiation
- •2) Types
- •3) Title
- •4) Structure
- •5) Tips
- •6) Sample
- •7) References
- •8) Exercises
- •VI. Writing a summary
- •1) Definition/differentiation
- •2) Requirements
- •3) Stages
- •4) Structure
- •5) Sample
- •6) Tips
- •7) Evaluation criteria
- •8) References
- •9) Exercises
- •10) Appendix cliches for summarizng a text
- •VII. Writing a research paper
- •11) References/bibliography.
- •12) Documentation styles
- •13) References
- •14) Exercises
- •VIII. Graph description (ielts format)
- •1) Definition
- •6) References
- •7) Exercises
- •8) Appendix
- •Part c. Business english
- •IX. Writing a business letter
- •2) Structure/stages
- •3) Sample
- •4) How to begin/end a business letter
- •5) Business letter format
- •6) List of common phrases for business letters
- •7) References
- •5. Sample business letters. Retrieved October 16, 2010 from http://www.Writeexpress.Com/sample-business-letters.Html
- •8) Exercises
- •X. Writing a memo
- •1) Definition
- •2) Requirements
- •3) Parts of a memo:
- •4) Tips
- •5) Samples
- •Informal memo:
- •6) References
- •XI. Writing a report
- •1) Definition
- •2) Types
- •3) Structure
- •3) Stages
- •4) Report template
- •5) Sample report Report on Eco-Homes Project
- •6) References
- •7) Exercises
- •XII. Writing Minutes of a Meeting
- •1) Definition
- •2) Content
- •3) Tips
- •4) Useful language (verbs of reporting)
- •5) Samples
- •6) Sample minutes Minutes for 2002-1-21 Board of Directors meeting
- •7) References
- •XIII. Writing a press release
- •1) Definition
- •2) Requirements
- •3) Structure
- •4) Steps
- •5) Format
- •6) Tips
- •7) Warnings
- •8) Checklist
- •9) Press release sample
- •10) References
- •11) Exercises
- •Part 3. Keys
- •I. Writing an informal letter
- •II. Writing an e-mail
- •III. Writing an sms message
- •IV. Writing a paragraph
- •V. Writing an essay
- •VI. Writing a summary
- •VII. Writing a research paper
- •VIII. Graph description (ielts format)
- •IX. Writing a business letter
- •X. Writing a memo
- •XI. Writing a report
- •XII. Writing Minutes of a Meeting
- •XIII. Writing a press release
XI. Writing a report
Exercise 1. 1B 2H 3E 4J 5I 6F 7C 8A 9G 10D
Report Stages |
Report Content |
Introduction Section 1 |
Who requested the report |
Introduction Section 2 |
When the report was requested |
Introduction Section 3 |
Why the report was requested, and the Aim |
Introduction Section 4 |
Overview of the structure of the report |
Procedure Section 1 |
When the data was collected |
Procedure Section 2 |
How the data was collected |
Findings |
Description of the information you discovered |
Conclusion Section 1 |
Summary of what you discovered |
Conclusion Section 2 |
Your ideas about the reasons for the things you discovered |
Recommendations |
What you think should happen |
Exercise 2 1E 2H 3B 4A 5F 6G 7C 8D
№ |
Types of Report |
Description |
1 |
Incident Report |
a report describing something that has happened |
2 |
Accident Report |
a report describing how someone was hurt or something was damaged |
3 |
Sales Report |
a report describing how many goods or services were sold, and the reasons for any differences from the plan |
4 |
Progress Report |
a report describing how close you are to completing something you planned |
5 |
Feasibility Study / Report |
a report on how practical a proposal is |
6 |
Recommendation Report |
a report on what your organisation should do |
7 |
Site |
a report on what has happened in a place, and how close your organisation is to finishing construction |
8 |
Case Study |
An academic report on how and why something has changed over time |
Exercise 3. 1D 2E 3F 4B 5C
№ |
Section Headings |
Paragraphs |
1 |
Introduction |
I received a telephone complaint about rats from Mr Chan Hing hung, householder of Ground Floor, 29A, Wanchai Road, HK on 8 Apr. |
2 |
Procedure |
I visited the premises on 9 April to talk to Mr Chan and to make observations |
3 |
Findings 3.1 Observations |
I found: a) four large rat holes in the back yard of the premises; b) rat droppings in the yard, but none in the house; c) that the yard was clean and tidy and there was no edible refuse.
|
3.2 Interview |
Mr Chan informed me that rats had never been seen in the house but had been seen crossing the yard late at night. | |
4 |
Conclusion |
Since the rats cannot find food in the premises, it is likely that they find their food in the neighbourhood. |
5 |
Recommendation |
I suggest that: a) we visit other premises in the neighbourhood in order to find out where the rats get food; b) we place two rat traps near the rat holes and ask Mr Chan to ring this department if a rat is caught. |
Exercise 4.1H 2D 3F 4C 5G 6A 7E 8B 9 I
1. Company identifies area for investigation.
2. Personnel are identified to research the area and produce a report.
3. Determine the purpose of the report.
4. Decide on methods or procedures for gathering data.
5. Conduct research and gather information.
6. Organise and analyse the information collected.
7. Write draft report.
8. Edit and proofread the draft to improve it.
9. Submit improved report.
Exercise 5. 1H 2E 3J 4I 5G 6F 7B 8A 9D 10C
solve problems, hold a meeting, reduce costs, make recommendations, draw conclusions, gather data, suggest changes, administer a questionnaire, conduct a survey, undertake research
Exercise 6. 1K 2F 3G 4H 5J 6B 7C 8D 9E 10A
Report Stages |
Phrases |
Introduction – Who requested the report |
This report was requested by... |
Introduction - When the report was requested |
The report was requested on ... |
Introduction - Why the report was requested, and the Aim |
The report aims to... |
Introduction - Overview of the structure of the report |
The report presents ... |
Procedure - When the data was collected |
Data for the report was gathered from ... to ... |
Procedure - How the data was collected |
Primary data was collected by surveying… |
Findings - Description of the information you discovered |
The survey respondents said that... |
Conclusion - Summary of what you discovered |
In conclusion, the results show that... |
Conclusion - Your ideas about the reasons for the things you discovered |
I believe that the reasons for this include... |
Recommendations - What you think should happen |
These conclusions lead to a number of possibilities for further action. These are …. |
Exercise 7a.
1. was requested; 2. concerns; 3. suggest; 4. contains; 5. is drawn; 6. are made
Exercise 7b 1. were gathered; 2. was researched; 3. Was designed; 4. were sent; 5. returned; 6. were not completed; 7. have not been included; 8. revealed; 9. was needed; 10. was interviewed
Exercise 7c 1. were given; 2. rated; 3. was shown; 4. regarded; 5. saw; 6. scored; 7. were seen
Exercise 7d 1. show; 2. has resulted; 3. has caused; 4. needs; 5. is suggested
Exercise 7e 1. be given; 2. suggest; 3. is recommended; 4. do; 5. allow; 6. is suggested; 7. is proposed.