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XI. Writing a report

Exercise 1. 1B 2H 3E 4J 5I 6F 7C 8A 9G 10D

Report Stages

Report Content  

Introduction Section 1

Who requested the report

Introduction Section 2

When the report was requested

Introduction Section 3

Why the report was requested, and the Aim

Introduction Section 4

Overview of the structure of the report

Procedure Section 1

When the data was collected

Procedure Section 2

How the data was collected

Findings

Description of the information you discovered

Conclusion Section 1

Summary of what you discovered

Conclusion Section 2

Your ideas about the reasons for the things you discovered

Recommendations

What you think should happen

Exercise 2 1E 2H 3B 4A 5F 6G 7C 8D

Types of Report

Description

1

Incident Report

a report describing something that has happened

2

Accident Report

a report describing how someone was hurt or something was damaged

3

Sales Report

a report describing how many goods or services were sold, and the reasons for any differences from the plan

4

Progress Report

a report describing how close you are to completing something you planned

5

Feasibility Study / Report

a report on how practical a proposal is

6

Recommendation Report

a report on what your organisation should do

7

Site

a report on what has happened in a place, and how close your organisation is to finishing construction

8

Case Study

An academic report on how and why something has changed over time

Exercise 3. 1D 2E 3F 4B 5C

Section Headings

Paragraphs

1

Introduction

I received a telephone complaint about rats from Mr Chan Hing hung, householder of Ground Floor, 29A, Wanchai Road, HK on 8 Apr.

2

Procedure

I visited the premises on 9 April to talk to Mr Chan and to make observations

3

Findings 3.1 Observations

I found:

a) four large rat holes in the back yard of the premises;

b) rat droppings in the yard, but none in the house;

c) that the yard was clean and tidy and there was no edible refuse.

3.2 Interview

Mr Chan informed me that rats had never been seen in the house but had been seen crossing the yard late at night.

4

Conclusion

Since the rats cannot find food in the premises, it is likely that they find their food in the neighbourhood.

5

Recommendation

I suggest that:

a) we visit other premises in the neighbourhood in order to find out where the rats get food;

b) we place two rat traps near the rat holes and ask Mr Chan to ring this department if a rat is caught.

Exercise 4.1H 2D 3F 4C 5G 6A 7E 8B 9 I

1. Company identifies area for investigation.

2. Personnel are identified to research the area and produce a report.

3. Determine the purpose of the report.

4. Decide on methods or procedures for gathering data.

5. Conduct research and gather information.

6. Organise and analyse the information collected.

7. Write draft report.

8. Edit and proofread the draft to improve it.

9. Submit improved report.

Exercise 5. 1H 2E 3J 4I 5G 6F 7B 8A 9D 10C

solve problems, hold a meeting, reduce costs, make recommendations, draw conclusions, gather data, suggest changes, administer a questionnaire, conduct a survey, undertake research

Exercise 6. 1K 2F 3G 4H 5J 6B 7C 8D 9E 10A

Report Stages

Phrases

Introduction – Who requested the report

This report was requested by...

Introduction - When the report was requested

The report was requested on ...

Introduction - Why the report was requested, and the Aim

The report aims to...

Introduction - Overview of the structure of the report

The report presents ...

Procedure - When the data was collected

Data for the report was gathered from ... to ...

Procedure - How the data was collected

Primary data was collected by surveying…

Findings - Description of the information you discovered

The survey respondents said that...

Conclusion - Summary of what you discovered

In conclusion, the results show that...

Conclusion - Your ideas about the reasons for the things you discovered

I believe that the reasons for this include...

Recommendations - What you think should happen

These conclusions lead to a number of possibilities for further action. These are ….

Exercise 7a.

1. was requested; 2. concerns; 3. suggest; 4. contains; 5. is drawn; 6. are made

Exercise 7b 1. were gathered; 2. was researched; 3. Was designed; 4. were sent; 5. returned; 6. were not completed; 7. have not been included; 8. revealed; 9. was needed; 10. was interviewed

Exercise 7c 1. were given; 2. rated; 3. was shown; 4. regarded; 5. saw; 6. scored; 7. were seen

Exercise 7d 1. show; 2. has resulted; 3. has caused; 4. needs; 5. is suggested

Exercise 7e 1. be given; 2. suggest; 3. is recommended; 4. do; 5. allow; 6. is suggested; 7. is proposed.