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Персонал отеля

bellboy − коридорный

chamber maid − горничная

door man − швейцар

porter− носильщик

receptionist − администратор

Службы/услуги отеля

What facilities do you offer? − Какие услуги предоставляет Ваш отель?

buffet-stylebreakfast/continentalbreakfast− завтрак шведский стол/континентальный завтрак

cocktaillounge− коктейль-салон

conferencehall− конференц-зал

expresslaundryservice− экспресс прачечная

fitnesscentre/gym− фитнес центр/ тренажеры

heatedindoorswimmingpool- крытый плавательный бассейн с подогревом

jacuzzi and sauna − джакузи и сауна

piano bar − пиано бар

photocopying − фотокопировальные услуги

24 hourroomservice− круглосуточное обслуживание в номерах

Our hotel has a fully equipped business centre, with high speed internet access. − В отеле есть полностью оборудованный бизнес центр с высокоскоростным интернетом.

We have a full range of secretarial services. − Мы предоставляем весь спектр секретарских услуг.

We have full translation services. − Мы предоставляем переводческие услуги.

2. Прочитайте и прослушайте диалоги.

2.1

A I wonder if you have any vacancies for tonight?

B Yes, I can offer you Room 22 overlooking the yard.

A What does it cost?

B € 75 with service and TV.

A Can I see the room, please?

B Certainly, sir. Would you like to follow me?

2.2

A Hello. My name is Donna Flanagan. I believe you have a room reserved for me.

B Just a moment... Flanagan... Yes, room 12.

A Is it overlooking the garden?

B No, I’m afraid it’s overlooking the street. But, don’t worry. It’s pretty quiet here.

A I hope so. What facilities do you offer?

B 24 hour room service, a full range of secretarial services and a conference hall for up to 40 people.

A Fine. Can I pay cash?

B Certainly.

A I’ll call a porter for you.

2.3

A Good morning. Good morning. I booked a double room for Mr. and Mrs. List.

B Let me see. Oh, yes. A double room for three nights. I’m awfully sorry, there has been some misunderstanding. Er.. .There are no doubles available at the moment.

A No?

B But I can let you have two singles.

A How much is the price?

B € 95 a night including service.

A OK.

A How long are you staying?

B We are leaving on the 26th

  1. Заполните пропуски фразами из рамки.

- I see. That suits me.

- There is a fully equipped fitness centre with a gym and a swimming

pool.

- They are open all through the night.

- I’m afraid we are fully booked.

- Let me see. There is one single left.

- That should satisfy everybody.

- Hello, Crown Hotel. Can I help you?

- Could you please confirm that by fax or e-mail, Mr. Deforge?

- A heated indoor swimming pool with a sauna.

- Yes, sir. For how many nights?

- Could we just run through the facilities that you offer?

3.1

A Hello. Are there rooms available?

B ---------------

A What a pity!

3.2

A ---------------

B Can I book a single room from August 2.

A ---------------

A I’m leaving on August 7.

B --------------

A How much is it?

B $ 125 not including breakfast.

A ---------------

B Right, sir, and your name, please?

A Deforge. That’s D-E-F-O-R-G-E.

B ---------------

3.3

A Hotel Angleterre, can I help you?

B Good morning. We are thinking of bringing a group of travel agents from Italy for the

weekend. So. --------------

A Of course, madam. ---------------

B Indoor or outdoor?

A ---------------

B Another question. How many restaurants have you got?

A A French restaurant on the ground floor, a Mexican restaurant on the top floor and a piano bar with live music. --------------

B--------------.Thankyou.

4. Заполните пропуски в и диалогах словами и фразами из раздела « Полезные слова и выражения».

4.1

A Good morning Are there any ---------------?

B Yes. --------------- would you like?

A ---------------, from 17 to 19 July, if possible with a balcony.

B I --------------- 21 with a panoramic view of the lake.

A That’s fine.

B And your name, please?

A Osimi. O-S-I-M-I.

B Could you ---------------?

A Yes, of course.

4.2

A Good afternoon. My name is Keller. I --------------- for a suite for four nights

B Let me see. Keller, yes.... so that’s ---------------- nights. It’s room 777 on the top floor.

A --------------- the business centre now?

B Yes, you can. It’s open until 9 p m.

A I’ll probably need a secretary tomorrow morning.

B We have --------------- and a highly qualified staff, sir.

A Good.

B Anything else, sir?

A No, not now.

B Here are ---------------. Enjoy ---------------.

4.3

A Hello. My name is Pyotr Simakov. I’m --------------- tonight.

B Yes, Mr. Simakov. --------------- is ready. It ---------------- £300.

A Could you --------------- on the bill, please?

B Certainly, sir, what would you like to know?

A Why --------------- for secretarial and translation services?

B That’s ---------------. The translation services are ---------------

A And what’s this ---------------?

B --------------- that you made 15 local calls.

A Oh, did I?

B Here are --------------- that you made.

AThankyou.