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Большакова, БыкановаОбщение на работе и после.doc
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Продавец

What can I do for you?/ MayIhelpyou? – Могу я Вам помочь?

Are you being served? – Вас обслуживают?

What colour coat would you like? – Какого цвета пальто вы хотите?

What’s your size?/What size do you want? – Какой размер вы носите?

Howdoesitfit? – Как это Вам подходит?

We can offer you a wide choice of them. – У нас есть большой выбор.

We have no plums at the moment. – Сейчас нет в продаже слив.

Wehaveonlyloosesweets. – У нас только развесные конфеты.

There you are, madam/sir. – Вот, пожалуйста, мадам/сэр.

It amounts to five pounds, please. – Это стоит пять фунтов.

How would you like to pay? – Как Вы будете расплачиваться?

Here’s your receipt and your change. –Вот Ваша квитанция и сдача.

Thank you for shopping with us. – Спасибо за покупку.

Покупатель

I’m looking for a pair of black trousers. – Мне нужны черные брюки.

Thank you. I’m just looking about. – Спасибо. Я просто смотрю.

Doyousellties? – У Вас есть галстуки?

Have you got envelopes? – У Вас есть конверты?

I wear size 14 in clothes and 6 in shoes. – У меня 14 размер одежды и 6 размер обуви.

Will you show me this shirt, please? –Покажите, пожалуйста, эту рубашку.

Can I try it on? – Можно это померить?

Where’s the fitting room? – Где примерочная?

Howdoesitlook? – Как это смотрится на мне?

It fits perfectly/ They fit perfectly. – Сидит/сидят идеально.

It’s a bit loose (on me). – Это немного велико.

It’s a bit tight (on me). – Это немного тесно.

Can I have this a size bigger/ smaller? – Можно это на размер больше/меньше?

How much is it? – Сколько это стоит?

What does it come up to? – Сколько все это стоит?

I’dliketopaycash. – Я буду платить наличными.

I’d like to pay by card. DoyouacceptMastercard? –Я буду платить кредитной картой. Вы принимаетеMaster card?

  1. Прочитайте и прослушайте диалоги.

2.1

(at a jewellery shop)

Shop assistant Can I help you?

Customer Yes. How much is this chain, please?

Shop assistant The gold one?

Customer No? the silver one.

Shop assistant The small one is $70 and the large one is $95.

Customer Can I have a look at the large one, please?

Shop assistant Certainly, here you are.

Customer Thank you. …It’s a bit big. I prefer a smaller one. How much is it?

Shop assistant $70. Anything else for you?

Customer No, thank you.

Shop assistant That amounts to $70, please.

2.2

(at a newsagent’s)

Shop assistant Morning. Can I help you?

Customer I’d like a guide-book to Glasgow.

Shop assistant Yes, sir, here’s one with a map showing the largest hotels, theatres, cinemas,

shops and restaurants.

Customer I’m afraid it isn’t quite what I want. I’d like a coloured one.

Shop assistant Oh, I see, this one is coloured.

Customer I’ll take this one. Please, how much is it?

Shop assistant It’s £15. Anything else?

Customer And postcards or slides with views of Glasgow.

Shop assistant We have a big choice of cards. Here they are.

Customer These ones. I’ll take six cards. What does it come up to?

Shop assistant It amounts to £18. How would you like to pay?

Customer I’d like to pay cash.

Shop assistant Here’s your receipt and your change. Thank you for shopping with us.

2.3

(at a music shop)

Shop assistant Are you being served?

Customer Thanks. I’m just looking. …Excuse me? Er, have you got any discs of ABBA?

Shop assistant Just a moment…Let me see…We have some albums, but “Mama Mia” is the

most popular with the visitors.

Customer Thank you. Will you show it to me?... How much is it?

Shop assistant It is £10. Have your disk and your change. Don’t forget to take a receipt.

Customer Thank you.

Shop assistant Thank you for shopping with us.

  1. Заполните пропуски фразами из рамки.

  • What can I do for you?

- I’ll pay cash.

- May I try them on?

- I’m looking for a raincoat.

- How much do you want?

- Where’s the fitting room?

  • What size do you want?

- It amounts to $4.

  • A carton, please.

  • I wear 14.

3.1

Customer Good afternoon. Could you help me?

Shop assistant Yes. ……………?

Customer I’m looking for a pair of black shoes for everyday wear.

Shop assistant ……………?

Customer 6.

Shop assistant Here are some excellent Italian leather shoes.

Customer Great. …………...?

Shop assistant …..How does it fit?

Customer They feel wonderful. How much are they?

Shop assistant $65. How would you like to pay?

Customer …………...

3.2

Shop assistant May I help you?

Customer Sorry, is this cottage cheese fresh?

Shop assistant Yes, madam. …………… ?

Customer Two cartons, please. And what about sour cream?

Shop assistant It’s perfect.

Customer ………….

Shop assistant Anything else?

Customer No, thank you. What does it come to?

Shop assistant …………... .

3.3

Customer Could you help me?

Shop assistant Yes, madam. What are you looking for?

Customer ……………… .

Shop assistant What colour raincoat would you like?

Customer Not very dark, please.

Shop assistant We have a wide choice of them. We have raincoats in blue, light-green, light

brown and even white. What’s your size?

Customer …………… .

Will you show me this blue one, please?

Shop assistant It’s a very good choice. There you are, madam.

Customer ……………?

Shop assistant This way, please.

Customer