- •V. I. Bykanova t. V. Prokhorova
- •Unit 1 Meetings and Greetings business words in action
- •Episode one
- •International Trade Seminar
- •Dmitry Volkov took out a seminar program and read:
- •Social events
- •Meetings and Greetings business vocabulary
- •International Trade Seminar. Review
- •Business etiquette Порядок представлений и знакомств
- •Business documents
- •Invitation - приглашение
- •Growing Your Small Business with an e-business Solution
- •The Sutton Place Hotel, Toronto: 7:45 am - 9:00 am
- •Enlarge your business vocabulary
- •Modern business usage Jargon
- •Importing and Exporting: Starting a Business
- •1. Why are you thinking of launching a business?
- •Business vocabulary
- •Business facts and figures Do you know that
- •On business in russian
- •Making information work Test yourself
- •Answer Key
- •Notes on english grammar
- •Unit 2 New Business Partners business words in action
- •Episode two international Business
- •Business vocabulary
- •International Business. Review
- •Вusinе etiquette Визитная Карточка
- •Business documents Business card Inquiry
- •1450 Don Mills Road, Ontario m3b 3r5, Canada Tel: (416) 445-6641 Fax: (416) 445-1215
- •Inquiry 1
- •Inquiry 2
- •Modern business usage Jargon
- •Business reading Importing and Exporting: Finding а Business Partner
- •Business facts and figures Do you know that
- •On business in russian
- •Making information work Test yourself
- •Notes on english grammar
- •Unit з Business Organizations business words in action
- •Episode three. We Are Partners
- •Modern business usage
- •Business reading
- •Importing and Exporting: Are You Right for the Business?
- •Business facts and figures Do you know that
- •Making information work Test yourself
- •1) Бизнес 2) основать дело 3) услуга 4) подчиненный
- •5) Социальная ответственность 6) гибкость 7) чувство перспективы
- •Unit 4 Employers and Employees business wоrds in action
- •Employers and Employees episode four
- •Interview
- •Business vocabulary
- •Business documents Advertisement. Offer of employment
- •Modern business usage Jargon
- •Business vocabulary
- •Business facts and figures Do you know that
- •Unit 5 Who is who in а company business words in action
- •Episode five First day at Dynateam innovations
- •Modern business usage Jargon
- •Importing and Exporting:
- •Facts and figures Do you know that
- •On вusiness in russian
- •Notes on english grammar
- •Episode six а Call to saint-Petersburg
- •Business etiquette
- •Business documents Press release
- •Modern business usage Jargon
- •Business reading Importing and Exporting: Overseas Cellular Solutions
- •Business vocabulary
- •On business 1n russian
- •Making information work Test yourself
- •If you don't give him good bonuses, he won't take the job
- •Business words in action
- •Episode seven а Meeting at Pulkovo International Airport
- •Business vocabulary
- •Business etiquette
- •Business documents Hotels and tickets reservations Miscellaneous correspondence: hotel and tickets reservations
- •Modern business usage Jargon
- •Business reading
- •Importing and Exporting: This 1s Your Pilot Speaking
- •Facts and figures Do you know that
- •Test yourself. Маке information work
- •Notes on english grammar
- •Unit 8 Hotels and Entertainment's вusiness words in action
- •Episode eight. Part 11 At the Theatre
- •Business reading
- •Вusiness vocabulary
- •Facts and figures Do you know that
- •On business 1n rusSlAn
- •Making information work Test yourself
- •Unit 9 Negotiations business words in action
- •Business etiquette
- •Business documents Offer
- •Business vocabulary
- •Facts and figures. Do you know that
- •On business 1n russian
- •Test yourself.
- •Unit 10 Promotion business words in action
- •Episode ten Visiting а New Outlet
- •Vitalу: Here we are! John, the yellow building across the street is the company's new shop.
- •Visiting New Outlet. Review
- •Business etiquette
- •Business reading Importing and Exporting: How to Make Meetings Work?
- •Facts and figures Do you know that
- •On business 1n russian
- •Making information work Test Yourself
- •Unit 11 Price and Payment.
- •Episode eleven How much does it cost?
- •Business documents Commercial and transportation documents Request for payment Request for on extension
- •Modern business usage Jargon
- •Business reading Importing and Exporting: Methods of Payment
- •On business 1n russian
- •Making information work
- •In cost between transport by train- сколько отличается стоимость
- •Episode twelve Shipping Briefs
- •Business vocabulary
- •Modern business usage Jargon
- •Business reading
- •Importing - Exporting: Shipping Terms
- •Facts and figures Do you know that
- •On business 1n russian
- •Unit 13 Order and Complaint business words in action
- •Business vocabulary
- •Business reading Great tips to making the break
- •Facts and figures Do you know that
- •Маке information work Test yourself
- •Notes on english grammar Наречия (Adverbs) Oбpaзoвaниe нapeчий
- •Степени сравнения наречий (Comparison of adverbs)
Visiting New Outlet. Review
1) Who visited а new outlet of Eurosport?
2) Why did Dmitry Volkov and Vitaly Mirotvorsky take John
Boden to the company's new outlet?
3) Did the shop have an illuminated advertising on the roof?
4) What style are а11 Eurosport outlets decorated in?
5) What did the partners tell interior decorators when the
. latter got а commission to decorate the interiors?
б) How did John Boden characterize the company's colors?
7) Did John Boden find any point-of-sale displays within the
shop?
8) Did the partners put advertisements in local press or in
national press?
9) What's an essential part of promotion?
10) Is that true that mass advertising has lost а good deal of
its effectiveness?
11) What до customers expect nowadays from advertising?
12) What innovations in electronic media did John Boden
mentioned?
Your own business
Who is responsible for advertising in your company?
Is your advertising budget constantly growing?
How до you prefer to advertise your products/services?
Do you share John Boden's point of view that advertising
should be informative and selective?
Do you use any innovations in electronic media to advertise
your products/services?
Describe your latest advertising campaign. Analyze its strong and weak points.
Business etiquette
О репутации фирмы и предпринимателя массовый потребитель судит, прежде всего, по рекламе, потому что реклама -' это язык бизнеса. О репутации фирмы и предпринимателя деловой человек судит по добросовестности этой рекламы. Деловые е люди, оценивая возможность работы с той или иной фирмой, в числе другие составляющих обязательно анализируют количество и качество рекламы интересующего их предприятия. Чем стабильнее фирма, тем качественней ее реклама, тем престижнее рекламоносители, т. е. места, где расположена реклама. Но даже по немногочисленной рекламе можно судить О состоянии дел того или иного предприятия и, конечно же, О вкусе и взглядах его руководителей, о том, знакомо ли им
понятие деловой этики.
Занимаясь продвижением товара на рынке, бизнесмен не должен забывать о чувстве меры. Реклама не должна быть шокирующей, глупой, наглой, оскорбительной, играть на ни-~ зменных человеческих чувствах, вызывать негативные ассоциации, злость. Так, множество отрицательных откликов вызвал рекламный ролик фирмы Найк, который появился на экранах телевизоров во время Олимпийских игр в Сиднее. Спортсменка-бегунья, член олимпийской сборной США по легкой атлетике, в спортивном бюстгальтере фирмы Найк убегает от преследователя, размахивающего цепной пилой. Совсем не до смеха.
Сексуально-ориентированная реклама стала неотъемлемой
частью нашей жизни. Рекламист, использующий сексуальные мотивы, не должен, однако, переходить грань, превращавшую рекламу в порнографию или очевидную пошлость.
Рекламисты не могут не учитывать национальные традиции, обычаи и привычки клиентов. То, что считается вполне привычным и обыденным в одном обществе, может быть совершенно неприемлемым в другом.
В условиях жестокой конкуренции бизнесмены не должны
забывать о деловой этике. Рекламируя свой товар, ни в коем случае не стройте рекламу на недостатках своих конкурентов.
Искаженная информация, откровенное вранье, цинизм не станут залогом Вашего успеха в бизнесе. Скорее всего, Вы просто
потеряете уважение и доверие деловых партнёров и понесете
убытки.
Корпоративная реклама призвана создавать положительный имидж фирме и ее товару. Фирмы дорожат своим имиджем,
своей торговой маркой.
Если реклама - это язык бизнеса, то чем лучше деловой человек знает этот язык, тем лучше у него, как правило, идут дела.
BUSINESS DOCUMENTS
Quick Tips. Typographical dos and don'ts
When you prepare business documents, you should keep in mind that the look and readability of а document are among your priorities. Here you'll find some key typography issues.
Capital letters: Do not use capital letters for large blocks of text. It looks like you are SHOUTING AT YOUR READER. Instead of using capital letters, use your word processor's small caps instead. They look much better.
Underlining. In the days of typewriters, we used to underline words or even phrases to emphasize an idea that seemed very important to us. Nowadays word processors provide us with more attractive options, so that we could avoid underlining text.
Bold type: Use bold type for headings. Within а paragraph, use italics, which also catches the reader's eye. Bold type used within а paragraph draws unwanted attention.
Curly quotes Straight quote marks (" ") and apostrophes (') are considered less professional than curly quotes or smart quotes
(` ') and apostrophes (').
If you want your document to look nice, keep in mind the following rules:
Use only one space after punctuation marks like comma, question mark and full stop. Otherwise your page will have ugly white patches.
Avoid splitting proper names, phone and fax numbers across two lines.
MODERN BUSINESS USAGE
Jargon
Infomercial -'TV commercial containing а lot of information е. g. Specialists in marketing believe that infomercials will increase sales.
to outsell - sell more than somebody else does
е. g. Our newly-recruited sales reps are doing their best to outsell oldtime sales force.
Pitch - reason for buying something, given to а buyer
е. g. Many customers are saying, "Don't give те your pitch, just give те the facts. I'11 make ту own decision".
Rookie = rocky - person new at something
е. g. The new subsidiary's rookies are very enthusiastic.
sellout - the event of selling а11 of something
е. g. Visit the sellout of the century. Everything is $10.