- •Textbook Series
- •Contents
- •1 Basic Concepts
- •The History of Human Performance
- •The Relevance of Human Performance in Aviation
- •ICAO Requirement for the Study of Human Factors
- •The Pilot and Pilot Training
- •Aircraft Accident Statistics
- •Flight Safety
- •The Most Significant Flight Safety Equipment
- •Safety Culture
- •Reason’s Swiss Cheese Model
- •The Five Elements of Safety Culture
- •Flight Safety/Threat and Error Management
- •Threats
- •Errors
- •Undesired Aircraft States
- •Duties of Flight Crew
- •2 The Circulation System
- •Blood Circulation
- •The Blood
- •Composition of the Blood
- •Carriage of Carbon Dioxide
- •The Circulation System
- •What Can Go Wrong
- •System Failures
- •Factors Predisposing to Heart Attack
- •Insufficient Oxygen Carried
- •Carbon Monoxide
- •Smoking
- •Blood Pressure
- •Pressoreceptors and their Function Maintaining Blood Pressure
- •Function
- •Donating Blood and Aircrew
- •Pulmonary Embolism
- •Questions
- •Answers
- •3 Oxygen and Respiration
- •Oxygen Intake
- •Thresholds of Oxygen Requirements Summary
- •Hypoxic Hypoxia
- •Hypoxic Hypoxia Symptoms
- •Stages/Zones of Hypoxia
- •Factors Determining the Severity of and the Susceptibility to Hypoxic Hypoxia
- •Anaemic Hypoxia
- •Time of Useful Consciousness (TUC)
- •Times of Useful Consciousness at Various Altitudes
- •Effective Performance Time (EPT)
- •Hyperventilation
- •Symptoms of Hyperventilation
- •Hypoxia or Hyperventilation?
- •Cabin Pressurization
- •Cabin Decompression
- •Decompression Sickness (DCS)
- •DCS in Flight and Treatment
- •Questions
- •Answers
- •4 The Nervous System, Ear, Hearing and Balance
- •Introduction
- •The Nervous System
- •The Sense Organs
- •Audible Range of the Human Ear and Measurement of Sound
- •Hearing Impairment
- •The Ear and Balance
- •Problems of Balance and Disorientation
- •Somatogyral and Somatogravic Illusions
- •Alcohol and Flying
- •Motion Sickness
- •Coping with Motion Sickness
- •Questions
- •Answers
- •5 The Eye and Vision
- •Function and Structure
- •The Cornea
- •The Iris and Pupil
- •The Lens
- •The Retina
- •The Fovea and Visual Acuity
- •Light and Dark Adaptation
- •Night Vision
- •The Blind Spot
- •Stereopsis (Stereoscopic Vision)
- •Empty Visual Field Myopia
- •High Light Levels
- •Sunglasses
- •Eye Movement
- •Visual Defects
- •Use of Contact Lenses
- •Colour Vision
- •Colour Blindness
- •Vision and Speed
- •Monocular and Binocular Vision
- •Questions
- •Answers
- •6 Flying and Health
- •Flying and Health
- •Acceleration
- •G-forces
- •Effects of Positive G-force on the Human Body
- •Long Duration Negative G
- •Short Duration G-forces
- •Susceptibility and Tolerance to G-forces
- •Summary of G Tolerances
- •Barotrauma
- •Toxic Hazards
- •Body Mass Index (BMI)
- •Obesity
- •Losing Weight
- •Exercise
- •Nutrition and Food Hygiene
- •Fits
- •Faints
- •Alcohol and Alcoholism
- •Alcohol and Flying
- •Drugs and Flying
- •Psychiatric Illnesses
- •Diseases Spread by Animals and Insects
- •Sexually Transmitted Diseases
- •Personal Hygiene
- •Stroboscopic Effect
- •Radiation
- •Common Ailments and Fitness to Fly
- •Drugs and Self-medication
- •Anaesthetics and Analgesics
- •Symptoms in the Air
- •Questions
- •Answers
- •7 Stress
- •An Introduction to Stress
- •The Stress Model
- •Arousal and Performance
- •Stress Reaction and the General Adaption Syndrome (GAS)
- •Stress Factors (Stressors)
- •Physiological Stress Factors
- •External Physiological Factors
- •Internal Physiological Factors
- •Cognitive Stress Factors/Stressors
- •Non-professional Personal Factors/Stressors
- •Stress Table
- •Imaginary Stress (Anxiety)
- •Organizational Stress
- •Stress Effects
- •Coping with Stress
- •Coping with Stress on the Flight Deck
- •Stress Management Away from the Flight Deck
- •Stress Summary
- •Questions
- •Answers
- •Introduction
- •Basic Information Processing
- •Stimuli
- •Receptors and Sensory Memories/Stores
- •Attention
- •Perception
- •Perceived Mental Models
- •Three Dimensional Models
- •Short-term Memory (Working Memory)
- •Long-term Memory
- •Central Decision Maker and Response Selection
- •Motor Programmes (Skills)
- •Human Reliability, Errors and Their Generation
- •The Learning Process
- •Mental Schema
- •Questions
- •Answers
- •9 Behaviour and Motivation
- •An Introduction to Behaviour
- •Categories of Behaviour
- •Evaluating Data
- •Situational Awareness
- •Motivation
- •Questions
- •Answers
- •10 Cognition in Aviation
- •Cognition in Aviation
- •Visual Illusions
- •An Illusion of Movement
- •Other Sources of Illusions
- •Illusions When Taxiing
- •Illusions on Take-off
- •Illusions in the Cruise
- •Approach and Landing
- •Initial Judgement of Appropriate Glideslope
- •Maintenance of the Glideslope
- •Ground Proximity Judgements
- •Protective Measures against Illusions
- •Collision and the Retinal Image
- •Human Performance Cognition in Aviation
- •Special Situations
- •Spatial Orientation in Flight and the “Seat-of-the-pants”
- •Oculogravic and Oculogyral Illusions
- •Questions
- •Answers
- •11 Sleep and Fatigue
- •General
- •Biological Rhythms and Clocks
- •Body Temperature
- •Time of Day and Performance
- •Credit/Debit Systems
- •Measurement and Phases of Sleep
- •Age and Sleep
- •Naps and Microsleeps
- •Shift Work
- •Time Zone Crossing
- •Sleep Planning
- •Sleep Hygiene
- •Sleep and Alcohol
- •Sleep Disorders
- •Drugs and Sleep Management
- •Fatigue
- •Vigilance and Hypovigilance
- •Questions
- •Answers
- •12 Individual Differences and Interpersonal Relationships
- •Introduction
- •Personality
- •Interactive Style
- •The Individual’s Contribution within a Group
- •Cohesion
- •Group Decision Making
- •Improving Group Decision Making
- •Leadership
- •The Authority Gradient and Leadership Styles
- •Interacting with Other Agencies
- •Questions
- •Answers
- •13 Communication and Cooperation
- •Introduction
- •A Simple Communications Model
- •Types of Questions
- •Communications Concepts
- •Good Communications
- •Personal Communications
- •Cockpit Communications
- •Professional Languages
- •Metacommunications
- •Briefings
- •Communications to Achieve Coordination
- •Synchronization
- •Synergy in Joint Actions
- •Barriers to Crew Cooperation and Teamwork
- •Good Team Work
- •Summary
- •Miscommunication
- •Questions
- •Answers
- •14 Man and Machine
- •Introduction
- •The Conceptual Model
- •Software
- •Hardware and Automation
- •Intelligent Flight Decks
- •Colour Displays
- •System Active and Latent Failures/Errors
- •System Tolerance
- •Design-induced Errors
- •Questions
- •Answers
- •15 Decision Making and Risk
- •Introduction
- •The Mechanics of Decision Making
- •Standard Operating Procedures
- •Errors, Sources and Limits in the Decision-making Process
- •Personality Traits and Effective Crew Decision Making
- •Judgement Concept
- •Commitment
- •Questions
- •Answers
- •16 Human Factors Incident Reporting
- •Incident Reporting
- •Aeronautical Information Circulars
- •Staines Trident Accident 1972
- •17 Introduction to Crew Resource Management
- •Introduction
- •Communication
- •Hearing Versus Listening
- •Question Types
- •Methods of Communication
- •Communication Styles
- •Overload
- •Situational Awareness and Mental Models
- •Decision Making
- •Personality
- •Where We Focus Our Attention
- •How We Acquire Information
- •How We Make Decisions
- •How People Live
- •Behaviour
- •Modes of Behaviour
- •Team Skill
- •18 Specimen Questions
- •Answers to Specimen Papers
- •Revision Questions
- •Answers to Revision Questions
- •Specimen Examination Paper
- •Answers to Specimen Examination Paper
- •Explanations to Specimen Examination Paper
- •19 Glossary
- •Glossary of Terms
- •20 Index
Basic Concepts 1
Undesired Aircraft States
Defined as:
Flight crew induced aircraft speed or position deviations, misapplication of flight controls, incorrect system configurations, associated with a reduction in safety margins.
1.Aircraft handling
2.Ground navigation
3.Incorrect configuration
Counter Measures
All flight crew MUST employ counter measures in order to keep threats, errors and undesired aircraft states from reducing safety margins in flight operations.
Hard Resources
Examples of hard resources are:
Airborne Collision Avoidance Systems (ACAS)
Ground Proximity Warning Systems (GPWS)
Standard Operation Procedures (SOPs)
Checklists
Briefings
Training
Human Resources
Avoid Trap Mitigate (ATM)
Avoid: An attempt to foresee potential problems. Best achieved at times of low workload.
Trap: Deal with threats and hazards as they occur.
Mitigate: Deal with the consequences of an error that has occurred.
Mitigation feels like failure but is, in fact, success - it is the safe option.
Duties of Flight Crew
Flight crew duties and responsibilities of a commercial company normally include the following:
All Flight Crew
•To be conversant and uphold both the laws/regulation of the country and the rules of the company. Ignorance not an acceptable excuse for any contravention.
•Shall obey all lawful commands which the Commander of the aircraft may give for the purpose of securing the safety of the aircraft and of persons or property carried therein, or to the safety, efficiency or regularity of air navigation.
The Commander
•Maintain familiarity with relevant air legislation, practices and procedures together with provisions of the company Operations Manual.
Basic Concepts 1
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Be responsible for the safe operation of the aircraft and the safety of its occupants and |
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cargo. This responsibility starts when he/she enters the aircraft with the intention of flying |
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Subject only to the above, act to the benefit of the company’s commercial advantage. |
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• Have the authority to give all commands he/she deems necessary for the purpose of securing |
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the safety of the aircraft and the persons or property therein. |
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Have the authority to disembark any person, or any part of the cargo, which in his/her |
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opinion, may represent a potential hazard to the safety of the aircraft or its occupants. |
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Not allow a person to be carried in the aircraft who appears to be under the influence of |
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alcohol or drugs to the extent that the safety of the aircraft or its occupants are likely to be |
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endangered. |
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• Have the right to refuse transportation of inadmissible passengers, deportees or persons in |
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custody, if their carriage poses any risk to the safety of the aircraft or its occupants. |
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Ensure that all passengers are briefed on the location of emergency exits and the use of |
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relevant safety and emergency equipment. |
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• Ensure that all operational procedures and checklists are complied with, in accordance with |
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the company’s Operations Manual. |
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Ensure that flight duration or duty times do not exceed the company maximum. |
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• Decide whether or not to accept the aircraft with unserviceabilities allowed by the company |
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Minimum Equipment List (MEL). |
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• Ensure that the aircraft and any required equipment is serviceable. |
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• Ensure that the aircraft refuelling is supervised with particular attention to: |
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• the correct grade and amount of fuel fuel water checks |
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• fire safety precautions |
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• checking filler caps are correctly replaced after refuelling |
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Ensure that the aircraft mass and balance is within the calculated limits for the operating |
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conditions. |
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Confirm that the aircraft’s performance will enable it to safely complete the proposed |
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flights. |
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Not permit any crew member to perform any activity during take-off, initial climb, final |
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approach and landing except those duties required for the safe operation of the aircraft. |
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Ensure that whenever the aircraft is taxiing, taking-off or landing, or whenever he/she |
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considers it advisable (e.g. during turbulent conditions), all passengers are properly secured |
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in their seats, and all cabin baggage is stowed in the approved stowage. |
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Ensure that the required documents and manuals are carried and will remain valid |
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throughout the flight or series of flights. |
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Maintain a high standard of discipline, conduct and appearance. |
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• Ensure that the preflight inspection has been carried out. |
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• Shall not permit the Flight Data Recorder (FDR) to be disabled, switched off or erased during |
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flight. Nor will he/she permit data to be erased after flight in the event of an accident or an |
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incident subject to mandatory reporting. |
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Shall not permit a Cockpit Voice Recorder (CVR) to be disabled or switched off during |
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flight unless he/she believes that the recorded data, which otherwise would be erased |
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automatically, should be preserved for incident or accident investigation. Nor may he/she |
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permit recorded data to be manually erased during or after flight in the event of an accident |
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or incident subject to mandatory reporting. |
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Take any action he/she considers necessary, in the event of an emergency that requires an |
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immediate decision. In such cases he/she may deviate from rules, operational procedures |
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and methods in the interests of safety. |
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Has the authority to apply greater safety margins, including aerodrome operating minima, |
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if deemed necessary. |
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• Ensure that a continuous listening watch is maintained on the appropriate radio frequencies at all times whenever the flight crew is manning the aircraft for the purpose of commencing and/or conducting a flight and when taxiing.
• Ensure the welfare of the passengers and crew.
The First Officer/Co-pilot
•Is responsible to the Commander to assist in the safe and efficient conduct of the flight. He/ she will report to the Commander any incident that has, or may have, endangered safety.
•In the event of incapacitation of the Commander the First Officer/Co-pilot will assume command.
•Maintain familiarity with relevant air legislation, practices and procedures together with provisions of the company Operations Manual.
•Assist the Commander as requested, concerning operational and administrative duties in relation to the flight.
•Support the Commander in the maintenance of a proper standard of crew discipline, conduct and personal appearance.
•To carry out such duties, as are allocated to him/her by the Commander, concerning the flight in accordance to the company Standard Operating Procedures (SOPs). These may include procedures, limitations and performance of the specific aircraft type.
•Confirm the safe navigation of the aircraft, maintaining a continuous and independent check upon both the geographical position of the aircraft and its safe terrain clearance.
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1 Basic Concepts
Concepts Basic 1
•To volunteer such advice, information and assistance to the Commander, as may contribute favourably towards the safe and efficient conduct of the flight.
•To support the Commander, by active example, in the development and maintenance of a high standard of professional expertise and morale amongst the crew.
Flight Engineer
Where there is no Flight Engineer, these duties would be carried out by the Commander or First Officer.
•Advise the Commander of aircraft serviceability and any acceptable deferred defects.
•Carry out external, internal engineering checks and complete all necessary documentation.
•Complete all checklists in the manner specified in the Operations Manual.
•Maintain fuel and instrument logs and any other records required.
•Monitor R/T communications and assist in obtaining met reports and conduct company communications as required.
•Operate power plants and systems ensuring limitations are not exceeded and advise the Commander of any malfunction.
•Assist in monitoring all flight indications, especially attitude, altitude/height, speed and heading together with all warning lights and flags.
•Assist in monitoring the navigational displays.
•Maintain a lookout whenever possible.
•Carry out any duties consistent with his/her training and qualifications which may be delegated by the Commander.
Other Members of the Crew
•To assist the Commander in the safe and efficient conduct of the flight and to report to the Commander any incident that has endangered or may endanger safety.
•Shall carry out any lawful instructions of the Commander and to assist him/her concerning operational and administrative duties in relation to the flight.
•To support the Commander in the maintenance of a proper standard of crew discipline, conduct and personal appearance.
•Maintain familiarity with relevant air legislation, practices and procedures together with provisions of the company Operations Manual as are necessary to fulfil his/her function.
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