- •Textbook Series
- •Contents
- •1 Basic Concepts
- •The History of Human Performance
- •The Relevance of Human Performance in Aviation
- •ICAO Requirement for the Study of Human Factors
- •The Pilot and Pilot Training
- •Aircraft Accident Statistics
- •Flight Safety
- •The Most Significant Flight Safety Equipment
- •Safety Culture
- •Reason’s Swiss Cheese Model
- •The Five Elements of Safety Culture
- •Flight Safety/Threat and Error Management
- •Threats
- •Errors
- •Undesired Aircraft States
- •Duties of Flight Crew
- •2 The Circulation System
- •Blood Circulation
- •The Blood
- •Composition of the Blood
- •Carriage of Carbon Dioxide
- •The Circulation System
- •What Can Go Wrong
- •System Failures
- •Factors Predisposing to Heart Attack
- •Insufficient Oxygen Carried
- •Carbon Monoxide
- •Smoking
- •Blood Pressure
- •Pressoreceptors and their Function Maintaining Blood Pressure
- •Function
- •Donating Blood and Aircrew
- •Pulmonary Embolism
- •Questions
- •Answers
- •3 Oxygen and Respiration
- •Oxygen Intake
- •Thresholds of Oxygen Requirements Summary
- •Hypoxic Hypoxia
- •Hypoxic Hypoxia Symptoms
- •Stages/Zones of Hypoxia
- •Factors Determining the Severity of and the Susceptibility to Hypoxic Hypoxia
- •Anaemic Hypoxia
- •Time of Useful Consciousness (TUC)
- •Times of Useful Consciousness at Various Altitudes
- •Effective Performance Time (EPT)
- •Hyperventilation
- •Symptoms of Hyperventilation
- •Hypoxia or Hyperventilation?
- •Cabin Pressurization
- •Cabin Decompression
- •Decompression Sickness (DCS)
- •DCS in Flight and Treatment
- •Questions
- •Answers
- •4 The Nervous System, Ear, Hearing and Balance
- •Introduction
- •The Nervous System
- •The Sense Organs
- •Audible Range of the Human Ear and Measurement of Sound
- •Hearing Impairment
- •The Ear and Balance
- •Problems of Balance and Disorientation
- •Somatogyral and Somatogravic Illusions
- •Alcohol and Flying
- •Motion Sickness
- •Coping with Motion Sickness
- •Questions
- •Answers
- •5 The Eye and Vision
- •Function and Structure
- •The Cornea
- •The Iris and Pupil
- •The Lens
- •The Retina
- •The Fovea and Visual Acuity
- •Light and Dark Adaptation
- •Night Vision
- •The Blind Spot
- •Stereopsis (Stereoscopic Vision)
- •Empty Visual Field Myopia
- •High Light Levels
- •Sunglasses
- •Eye Movement
- •Visual Defects
- •Use of Contact Lenses
- •Colour Vision
- •Colour Blindness
- •Vision and Speed
- •Monocular and Binocular Vision
- •Questions
- •Answers
- •6 Flying and Health
- •Flying and Health
- •Acceleration
- •G-forces
- •Effects of Positive G-force on the Human Body
- •Long Duration Negative G
- •Short Duration G-forces
- •Susceptibility and Tolerance to G-forces
- •Summary of G Tolerances
- •Barotrauma
- •Toxic Hazards
- •Body Mass Index (BMI)
- •Obesity
- •Losing Weight
- •Exercise
- •Nutrition and Food Hygiene
- •Fits
- •Faints
- •Alcohol and Alcoholism
- •Alcohol and Flying
- •Drugs and Flying
- •Psychiatric Illnesses
- •Diseases Spread by Animals and Insects
- •Sexually Transmitted Diseases
- •Personal Hygiene
- •Stroboscopic Effect
- •Radiation
- •Common Ailments and Fitness to Fly
- •Drugs and Self-medication
- •Anaesthetics and Analgesics
- •Symptoms in the Air
- •Questions
- •Answers
- •7 Stress
- •An Introduction to Stress
- •The Stress Model
- •Arousal and Performance
- •Stress Reaction and the General Adaption Syndrome (GAS)
- •Stress Factors (Stressors)
- •Physiological Stress Factors
- •External Physiological Factors
- •Internal Physiological Factors
- •Cognitive Stress Factors/Stressors
- •Non-professional Personal Factors/Stressors
- •Stress Table
- •Imaginary Stress (Anxiety)
- •Organizational Stress
- •Stress Effects
- •Coping with Stress
- •Coping with Stress on the Flight Deck
- •Stress Management Away from the Flight Deck
- •Stress Summary
- •Questions
- •Answers
- •Introduction
- •Basic Information Processing
- •Stimuli
- •Receptors and Sensory Memories/Stores
- •Attention
- •Perception
- •Perceived Mental Models
- •Three Dimensional Models
- •Short-term Memory (Working Memory)
- •Long-term Memory
- •Central Decision Maker and Response Selection
- •Motor Programmes (Skills)
- •Human Reliability, Errors and Their Generation
- •The Learning Process
- •Mental Schema
- •Questions
- •Answers
- •9 Behaviour and Motivation
- •An Introduction to Behaviour
- •Categories of Behaviour
- •Evaluating Data
- •Situational Awareness
- •Motivation
- •Questions
- •Answers
- •10 Cognition in Aviation
- •Cognition in Aviation
- •Visual Illusions
- •An Illusion of Movement
- •Other Sources of Illusions
- •Illusions When Taxiing
- •Illusions on Take-off
- •Illusions in the Cruise
- •Approach and Landing
- •Initial Judgement of Appropriate Glideslope
- •Maintenance of the Glideslope
- •Ground Proximity Judgements
- •Protective Measures against Illusions
- •Collision and the Retinal Image
- •Human Performance Cognition in Aviation
- •Special Situations
- •Spatial Orientation in Flight and the “Seat-of-the-pants”
- •Oculogravic and Oculogyral Illusions
- •Questions
- •Answers
- •11 Sleep and Fatigue
- •General
- •Biological Rhythms and Clocks
- •Body Temperature
- •Time of Day and Performance
- •Credit/Debit Systems
- •Measurement and Phases of Sleep
- •Age and Sleep
- •Naps and Microsleeps
- •Shift Work
- •Time Zone Crossing
- •Sleep Planning
- •Sleep Hygiene
- •Sleep and Alcohol
- •Sleep Disorders
- •Drugs and Sleep Management
- •Fatigue
- •Vigilance and Hypovigilance
- •Questions
- •Answers
- •12 Individual Differences and Interpersonal Relationships
- •Introduction
- •Personality
- •Interactive Style
- •The Individual’s Contribution within a Group
- •Cohesion
- •Group Decision Making
- •Improving Group Decision Making
- •Leadership
- •The Authority Gradient and Leadership Styles
- •Interacting with Other Agencies
- •Questions
- •Answers
- •13 Communication and Cooperation
- •Introduction
- •A Simple Communications Model
- •Types of Questions
- •Communications Concepts
- •Good Communications
- •Personal Communications
- •Cockpit Communications
- •Professional Languages
- •Metacommunications
- •Briefings
- •Communications to Achieve Coordination
- •Synchronization
- •Synergy in Joint Actions
- •Barriers to Crew Cooperation and Teamwork
- •Good Team Work
- •Summary
- •Miscommunication
- •Questions
- •Answers
- •14 Man and Machine
- •Introduction
- •The Conceptual Model
- •Software
- •Hardware and Automation
- •Intelligent Flight Decks
- •Colour Displays
- •System Active and Latent Failures/Errors
- •System Tolerance
- •Design-induced Errors
- •Questions
- •Answers
- •15 Decision Making and Risk
- •Introduction
- •The Mechanics of Decision Making
- •Standard Operating Procedures
- •Errors, Sources and Limits in the Decision-making Process
- •Personality Traits and Effective Crew Decision Making
- •Judgement Concept
- •Commitment
- •Questions
- •Answers
- •16 Human Factors Incident Reporting
- •Incident Reporting
- •Aeronautical Information Circulars
- •Staines Trident Accident 1972
- •17 Introduction to Crew Resource Management
- •Introduction
- •Communication
- •Hearing Versus Listening
- •Question Types
- •Methods of Communication
- •Communication Styles
- •Overload
- •Situational Awareness and Mental Models
- •Decision Making
- •Personality
- •Where We Focus Our Attention
- •How We Acquire Information
- •How We Make Decisions
- •How People Live
- •Behaviour
- •Modes of Behaviour
- •Team Skill
- •18 Specimen Questions
- •Answers to Specimen Papers
- •Revision Questions
- •Answers to Revision Questions
- •Specimen Examination Paper
- •Answers to Specimen Examination Paper
- •Explanations to Specimen Examination Paper
- •19 Glossary
- •Glossary of Terms
- •20 Index
18 Answers
Answers to Revision Questions
Questions Specimen to Answers 18
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Answers 18
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Answers to Specimen Questions 18
423
18 Specimen Questions
Specimen Examination Paper
Questions Specimen 18
1.Which of the following statements is correct? The cones of the eye:
a.detect colour and are more sensitive to low light levels and to movement than the rods
b.detect colour and are less sensitive to low light levels but more sensitive to movement than the rods
c.detect colour and are less sensitive to low light levels and to movement than the rods
d.detect colour and are more sensitive to low light levels but less sensitive to movement than the rods
2.The semicircular canals react to:
a.linear acceleration
b.heat
c.temperature
d.angular acceleration
3.Paradoxical sleep refreshes the:
a.body and cell tissues
b.mind and body
c.homeoneural systems of the body only
d.brain and memory
4.With what is “Mode Error” associated?
a.Leadership
b.Motivation
c.Automation
d.Homeostasis
5.The brain controls breathing rate based upon the:
a.the amount of oxygen required at the capillaries
b.the acidity of the blood
c.pulse rate
d.sweat glands
6.Why is it essential to ensure that the combustion heater is serviceable in an aircraft?
a.To prevent carbon dioxide poisoning and possible fire
b.To prevent carbon dioxide poisoning, possible fire or explosion
c.To prevent carbon dioxide poisoning
d.To prevent carbon monoxide poisoning
7.Short-term memory (Working Memory) can be improved through:
a.practice and retrieval
b.chunking and association
c.rehearsal and practice
d.rehearsal and retrieval
424
Specimen Questions 18
8.The systolic pressure is higher than the diastolic pressure and the normal reading for a healthy person is 120/80. High blood pressure can lead to strokes.
a.True
b.The above is false as the diastolic pressure is higher than the systolic pressure
c.The above is false as the normal reading is 250/90
d.The above is false since high blood pressure can lead to heart attacks
9.The factor which most increases the risk of coronary heart disease is:
a.family history
b.lack of exercise
c.obesity
d.smoking
10.Tidal volume is the volume of air:
a.remaining in the lungs after the most forceful expiration
b.that can still be exhaled by forceful expiration after the normal tidal expiration
c.that can still be inhaled over and beyond the normal breath
d.inhaled and exhaled with each normal breath
11.If you have an incorrect mental model, it is:
1.easy to change
2.easy to comprehend
3.easy to recognize
4.resistant to correction
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1, 2 & 4 only are correct |
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4 only is correct |
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2 & 3 only are correct |
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1 only is correct |
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12. |
Approximately ..............% of all accidents are caused by human factors: |
Questions |
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50 |
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95 |
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Specimen |
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20 |
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70 |
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13. |
Linear acceleration may give a false impression of a: |
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climb |
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descent |
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turn |
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spin |
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14. |
The altitudes in the standard atmosphere that pressure will be ¾, ½, and ¼ of MSL |
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pressure, will be approximately: |
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20 000 ft |
10 000 ft |
5000 ft |
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5000 ft |
10 000 ft |
20 000 ft |
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c. |
36 000 ft |
18 000 ft |
8000 ft |
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d. |
8000 ft |
18 000 ft |
36 000 ft |
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425
18 Specimen Questions
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15. |
The law that states “providing the temperature is constant, the volume of gas is |
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inversely proportional to its pressure” is: |
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the Combined Gas Law |
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Henry’s Law |
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Dalton’s Law |
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d. |
Boyle’s Law |
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16. |
The Time of Useful Consciousness at 35 000 ft is: |
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15 to 30 seconds |
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25 to 30 seconds |
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30 to 90 seconds |
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d. |
20 to 40 seconds |
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17. |
When suffering from hypoxic hypoxia short-term memory impairment starts at |
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approximately: |
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10 000 ft |
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12 000 ft |
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c. |
14 000 ft |
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d. |
16 000 ft |
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18. |
DCS is normally associated with ascent to altitudes over: |
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10 000 ft |
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b. |
25 000 ft |
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c. |
33 700 ft |
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d. |
40 000 ft |
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19. |
A free running circadian rhythm exhibits a periodicity of approximately: |
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18 |
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23 hours |
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24 hours |
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Specimen |
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c. |
25 hours |
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d. |
26 hours |
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Questions |
20. |
Messages are sent through the nervous systems by ...................... means. |
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Chemical and hormonal |
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Electrical and chemical |
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Electrical and hormonal |
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Chemical only |
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21. |
What is the relationship between personality, attitude and behaviour? |
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Behaviour is the outward result of personality and attitude |
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Personality is the outward result of behaviour and attitude |
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Attitude is the outward result of personality and behaviour |
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There is no relationship. Personality is derived from genes whereas behaviour |
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and attitude are learnt |
426
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Specimen Questions |
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18 |
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22. |
The nose: |
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warms, dries and filters the air |
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cools, dries and filters the air |
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cools, moistens and filters the air |
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d. |
warm, moistens and filters the air |
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23. |
Rain on the windscreen at night tends to lead to: |
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a. |
too steep an approach and the threshold appears to be more distant than it is |
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in fact |
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b. |
too shallow an approach and the threshold appears to be more distant than it |
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is in fact |
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c. |
too steep an approach and the threshold appears to be closer than it is in fact |
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d. |
too shallow an approach and the threshold appears to be closer than it is in |
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fact |
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24. |
One of the causes of Noise Induced Hearing Loss (NIHL) is: |
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a. |
long exposure to levels of noise in excess of 90 dB |
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b. |
age |
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c. |
a blow to the head with subsequent damage to the ossicles |
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d. |
hypertension |
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25. |
The vestibular apparatus consists of the: |
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cochlea and the auditory nerve |
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b. |
eustachian tube and the semicircular canals |
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c. |
semicircular canals and the otoliths |
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d. |
eustachian tube and the pinna |
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26. |
The ‘leans’ or somatogyral illusion can be caused by: |
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a. |
entering a turn too quickly |
18 |
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b. |
bunting the aircraft |
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c. |
levelling or reducing bank following a prolonged turn |
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d. |
a carrier take-off |
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27. |
To overcome disorientation in IMC conditions it is advised to: |
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a. |
look out at the horizon |
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b. |
believe the instruments |
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c. |
keep the head as still as possible |
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d. |
get relief from lookout duties |
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28. |
Our primary source of spatial orientation is: |
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a. |
sight |
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b. |
the ears |
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c. |
the cortex |
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d. |
the cerebellum |
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427
18 Specimen Questions
29.Co-action is a form of cooperation that can be defined as:
a.working in parallel towards a common goal.
b.working in parallel towards separate goals.
c.working independently.
d.duplicating actions.
30.When moving from high to low levels of light the Cones detect ................... and adapt in approximately ................... whereas the Rods detect .................. and adapt in approximately ...........................
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a. |
black and white |
7 minutes |
colour |
30 minutes |
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b. |
black and white |
30 minutes |
colour |
7 minutes |
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c. |
colour |
7 minutes |
black and white |
30 minutes |
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d. |
colour |
30 minutes |
black and white |
7 minutes |
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31. |
Which of the following statements is true? |
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a. |
Circadian Dysrhythmia is usually worse when travelling from West to East and |
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1 day’s recovery is required for every 1 hour of Circadian Dysrhythmia |
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b. |
Circadian Dysrhythmia is usually worse when travelling from East to West and |
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1 day’s recovery is required for every 90 minutes of Circadian Dysrhythmia |
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c. |
Circadian Dysrhythmia is usually worse when travelling from West to East and |
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1 day’s recovery is required for every 12 hours of Circadian Dysrhythmia |
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d. |
Circadian Dysrhythmia is usually worse when travelling from West to East and |
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2 day’s recovery is required for every 1 hour of Circadian Dysrhythmia |
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32. |
Among the factors which affect night vision are: |
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a. |
age, cabin altitudes above 8000 ft, age, smoking and alcohol |
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b. |
age, cabin altitudes above 8000 ft, age, smoking and lack of vitamin C |
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c. |
age, cabin altitudes above 8000 ft, age, smoking and lack of vitamin D |
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18 |
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d. |
age, cabin altitudes above 8000 ft, age, smoking and lack of vitamin B |
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Specimen |
33. |
The twin objectives of Human Performance are: |
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a. |
knowledge of the limitations of the body and their significance in aviation |
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b. |
flight safety and self-awareness |
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c. |
the safety and efficiency of the operation and the well-being of the individual |
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d. |
physical fitness and good decision making |
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34. |
Haemoglobin is manufactured mainly in the: |
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a. |
liver |
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b. |
heart |
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c. |
bone marrow |
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d. |
capillaries |
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35. |
Which of the following statements is correct? |
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a. |
automation always improves situational awareness |
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b. |
it has been shown that approximately 80% of all communications is achieved |
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by metacommunications |
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c. |
the Black Hole Effect generally leads to a steep approach |
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d. |
a mix of status and role is the best way to constitute a flight crew |
428
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Specimen Questions |
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18 |
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36. |
Normal cabin pressure is: |
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a. |
10 000 ft |
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b. |
5000 ft |
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c. |
3000 ft - 4000 ft |
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d. |
6000 ft - 8000 ft |
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37. |
To be restorative a nap must last for at least: |
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a. |
5 minutes |
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b. |
20 minutes |
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c. |
1 hour |
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d. |
2 hours |
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38. |
The function of the eustachian tube is to: |
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a. |
equalize the pressure between the outer and middle ear |
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b. |
equalize the pressure between the outer and inner ear |
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c. |
equalize the pressure between the inner and middle ear |
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d. |
equalize the pressure between the tympanum and the inner ear |
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39. |
If you wear contact lenses while flying, you must also: |
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a. |
inform the company aviation medical specialist of your condition |
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b. |
make sure that they are correctly oiled, cleaned and maintained |
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c. |
take a spare pair of contact lenses with you and ensure they are immediately |
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available |
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d. |
take a pair of ordinary corrective spectacles with you and have them |
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immediately available |
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40. |
Generally the most common cause of accidents to aircraft is: |
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a. |
CFIT |
18 |
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b. |
MAYDY |
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c. |
RADA |
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d. |
EMERG |
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41. |
Iconic memory lasts for approximately: |
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Specimen |
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a. |
0.5 - 1.0 second |
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b. |
2 - 8 seconds |
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c. |
10 - 20 seconds |
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d. |
Normally over 20 seconds |
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42. |
Stimuli must be of a certain strength for the receptors to pick them up. This is |
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called: |
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a. |
sensory threshold |
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b. |
sensory filter |
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c. |
sensory strength |
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d. |
sensory volume |
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429
18
Questions Specimen 18
Specimen Questions
43.The main limitation of the Central Decision Maker is:
a.it is dual channelled processing
b.it is single channelled processing
c.it is slow
d.it multi-channelled processing
44.The Cocktail Party Effect is an example of:
a.selective attention
b.divided attention
c.selective communication
d.divided communication
45.A latent error:
1 will show itself in time
2.will not be foreseen by programmers
3.lies dormant.
4.only becomes apparent under certain conditions
5will easily be recognized programmers
a.1, 2, 3 & 4 only are correct
b.only 3 is correct
c.1, 3, 4 & 5 only are correct
d.1, 4 & 5 only are correct
46.What 2 factors will bring a person temporarily from the Automatic phase stage of a motor programme into the Associative stage?
a.Fatigue and stress
b.Lack of practice and stress
c.Loss of situational awareness and fear
d.Anxiety and fatigue
47.What are the 3 reactions of the GAS Syndrome?
a.Alarm, Resistance and Exhaustion
b.Alert, Resistance and Exhaustion
c.Temporal, Cognitive and Resultant
d.Psychological, Psychosomatic and Somatic
48.A smoker travelling in a non-pressurised aircraft to a height of over 10 000 ft will suffer from:
a.hypoxic hypoxia only
b.anaemic hypoxia only
c.anaemic and hypoxic hypoxia
d.the Coriolis effect
430
Specimen Questions 18
49.With a pulse rate of 72 beats a minute and a stroke volume of 70 ml, what is the cardiac output?
a.8 litres a minute
b.6 litres a minute
c.5 litres a minute
d.7 litres a minute
50.What are the physiological systems which are involved with motion sickness?
1.Auditory
2.Vestibular
3.Visual
4.Proprioceptive
5.Gastrointestinal
a.2, 3 & 4
b.1, 3 & 5
c.1, 2 & 5
d.2, 3, 4 & 5
51.Anxiety affects:
1.judgement
2.attention
3.memory
4.concentration
a.1 & 2 only
b.1 only
c.1, 2 & 4
d.all
52.Which, if any, of the following statements is/are true?
1.Psychosomatic refers to the interrelationships of mind and body
2.Psychosomatic refers to a psychological reaction to an outside stimulus causing physiological change/changes
3.Psychosomatic problems are not common among the pilot community due to the high standard of selection
4.Psychosomatic problems can be cured by counselling
a.1 and 3
b.None are correct
c.3 and 4
d.1 and 2
53.If the sensory threshold is increased:
a.selectivity is increased
b.selectivity is decreased
c.sensitivity is reduced
d.sensitivity is increased
Specimen Questions 18
431
18 Specimen Questions
54.If you have an incorrect mental model, it is:
1.easy to change
2.easy to comprehend
3.easy recognize
4.resistance to correction
Questions Specimen 18
a.1, 2 and 3
b.2 & 3 only
c.4 only
d.1 only
55.Overlearning:
a.improves the chance of recall and makes the performance of a task more resistance to stress and is an important concept of aviation training
b.is a process which is discouraged in aviation training as it may lead to “Regression” in times of acute stress
c.is a process in training which is usually adopted in order to pass complicated concepts to a recipient of limited capabilities
d.is the process whereby information is layered and linked with previously learned facts and is an important tool to improve short-term memory
56.What happens to the Systolic blood pressure if peripheral resistance is increased?
a.Systolic blood pressure rises
b.Systolic blood pressure decreases
c.Systolic blood pressure is unaffected
d.Systolic blood pressure initially decreases and then increases
57.The pressoreceptors have signalled low blood pressure. The body’s response is to:
1.increase rate of breathing
2.increase cardiac output
3.increase heart rate
4.relax the blood vessels
5.decrease heart rate
6.tighten the blood vessels
a.1, 2, 3 and 4
b.2, 3 and 6
c.4 and 5 only
d.1, 3 and 4
58.On expiration there is:
a.higher CO2 content than on intake
b.more oxygen content than on intake
c.less water vapour content than on intake
d.the same CO2 content as on intake
432
Specimen Questions
59.TUC is dependent upon:
1.rate of decompression
2.altitude of the occurrence
3.type of aircraft
4.activity of the pilot
5.personal health
a.1, 2 & 3 only are correct
b.all of the above are correct
c.all are correct except 3 which is incorrect
d.2, 3 & 5 only are correct
60.Hearing through bone conduction:
a.bypasses the inner ear
b.bypasses the outer ear
c.bypasses outer and the middle ear
d.is no different from the normal hearing process
61.What is the ideal personality for a pilot?
a.G + P +
b.A team player
c.Stable Extrovert
d.Synergistic
62.Disorientation is more likely when the pilot is:
1.flying in IMC
2.frequently changing between inside and outside references
3.flying from IMC into VMC
4.approaching over still water at night
a.1, 2 & 3 only are correct
b.1, 2 & 4 only are correct
c.1, 2, 3 & 4 are correct
d.1 only is correct
63.A pilot becomes skilled when he/she:
1.trains or practises regularly
2.knows how to manage him/herself
3.possesses all the knowledge associated with his/her aircraft
4.knows how to keep resources in reserve for coping with the unexpected
a.1, 2 and 4 are correct
b.all are correct
c.1 & 2 only are correct
d.2, 3 and 4 are correct
18
Specimen Questions 18
433
18 Specimen Questions
64.Once a mental model is constructed, there is a tendency to give:
a.undue weight to information that contradicts the model
b.equal weight to information that contradicts and confirms the mental model
cfrequent alterations to the mental model
d.undue weight to information that confirms the model
65.A pilot inputting information from an altimeter can be expressed in terms of the SHELL Concept as:
a.L - H
b.S - L
c.P - R
d.H - E
Questions Specimen 18
434
Specimen Questions 18
Specimen Questions 18
435