V. Form nouns from the following verbs.

1. improve 7. distribute

2. manage 8. compare

3. agree 9. compete

4. perform 10. create

5. supervise 11. investigate

6. participate 12. provide

UNIT 7

Grammar: Comparisons, Past Perfect

Reading: Hospitality Industry

Hospitality industry is one of the fastest-growing industries now. With the development of tourism more and more people visit various countries and stay at different hotels. Some hotels offer a complete range of the best facilities: top quality accommodation service, luxury suites, 24-hour room service, car hire, and butler service. Others are less magnificent, but they are less expensive. You can find a comfortable double or single room there, a porter service, friendly and hospitable staff and relaxing atmosphere.

Now there is a rating system to assess the level of hotel quality. The more common classification system includes “star” rating. There are five levels of quality, rating from One to Five Star in Britain.

To obtain a higher Star rating a hotel should provide much better quality and range of services and facilities. The most important factors are: cleanliness, service, food, bedrooms and bathrooms.

Patrick Casey is the manager of a small 3-star motel. It’s called The Cosy Corner. It is smaller than other motels, but it is friendlier and looks more attractive. Patrick has been working there as long as the motel exists. He bought it 15 years ago. Since that time more than 125000 people have stopped there. They are not as wealthy as the guests of the Hilton, of course, but they are less demanding and much more outgoing.

Patrick says he likes his job more than any others he has done. Before he became a hotel manager, he had been a carpenter, a bus driver, a security guard. But when he won in a lottery one day he felt it was the best moment in his life. He decided to buy a small motel and start his own business. It was more complicated than he had thought. He had to check in guests, prepare the bills, accompany guests to their rooms and look after the two employees: a room-maid and a cleaner. But eventually the business grew faster and faster and now Patrick is as successful as any manager of a small motel with regular visitors.

He thinks his job is the most pleasant and exciting of all because he meets new people every day. His two sons are not as happy as their father. They are more critical. “We have to wash so many cars every day, that we don’t want to drive our own ones”, - says Michael, who is 21 now. Jack, who is 18, would like to spend more time with his friends and less time working as a porter. But he also likes to get more pocket money to make his life as pleasant as possible.

The guests of the motel think that this place is much cheaper than some other motels. But it is cosier and the service is the best in the town. The food is not as varied and exotic as in the European motels, but the prices are lower and the waiters are the most efficient ones.

Now Patrick Casey employs more than 30 people: room-maids, receptionists, porters, parking attendants, security and even a gardener. His sons would like to enter some good universities in Ohio. Patrick wants to expand his motel or buy a bigger motel in a nearby town.

His profits are getting bigger, but the costs are becoming higher and it is harder to control this business now.

Patrick is not as young as he was when he started his work. But now he is much more experienced and can run the motel more efficiently. He hopes his motels will become the best in the whole county.