- •Высшее образование
- •© Королева н.Е., Барсегян э.З., Сербиновская а.М., 2007
- •Предисловие Preface
- •Part I travelling and means of travel Unit 1.Holiday Plans
- •Holiday plans
- •The british on holiday
- •Compare:
- •Insert words or word combinations given in brackets below.
- •For example:
- •Camping is the ideal way of spending a holiday
- •V2.What's the meaning of the following words and phrases as they are used in the text?
- •In your answers use the following phrases:
- •Unit 3. Making Travel Arrangements
- •Holiday-making
- •Going on a trip
- •Remember:
- •Advertisements
- •Intourist holidays to Russia...
- •Intourist Moscow Limited: Russian business trips
- •Unit 4.Travel by Rail
- •Travelling by train in britain (part I)
- •Information (1)
- •Information (2)
- •To express your opinion use the following:
- •At the Station: Signs and Notices
- •Fanny clayton awakes to life
- •Conversations overhead I
- •Notes for reply:
- •Heat and coal-dust across india by train
- •Via rail canada
- •The Canadian
- •Corridor Service
- •Your accommodation
- •Discounted fares
- •Tourist
- •Sncf agent
- •In pairs, take turns to role-play the conversation between a travel agent (selling the trip you planned above) and a customer (asking about the holiday- route, itinerary, and facilities).
- •Highlights of britain by rail
- •Unit 5. Air Travel
- •Making the best of journeys
- •Travelling by air a
- •Immigration
- •11. Read the extracts (dialogues) and complete this chart:
- •Going through the customs
- •Imagine you are a uk Custpms officer. How would you
- •The customs allowance
- •Prohibited and restricted goods from outside the eu
- •Insert words or word combinations given in the brackets.
- •On the aircraft
- •Imagine you are the airline's Personnel Officer. Which of these answers would indicate a good applicant? Which would worry you? How would you deal with these worries in an interview?
- •Victoria’s first flight
- •3 For your luggage. Once inside the spacious departures
- •International travel
- •International Airport. Read the information about Tokyo Narita Airport. Answer the following questions:
- •Tokyo narita
- •Unit 6. Travel by Sea and River — Cruises and Ferries
- •Winter cruise
- •Insert prepositions and adverbs where necessary.
- •Choosing a holiday trip
- •Cruise information
- •Imagine that you work for a travel agent or for the
- •A sea trip
- •IVaveller: Travel agent:
- •Itinerary
- •Unit7. Coach Travel
- •A stop for lunch
- •No luggage compartments
- •Europe’s highlights
- •Touring by coach in britain
- •Mini-tours
- •Full tours
- •Scheduled coach services
- •Unit 8.Travelling by Car
- •Would you like to drive?
- •A good driving record
- •Hiring car
- •Best of florida
- •Day 10 St. Pete Beach / Clearwater — Sanibel / Captiva
- •3.,Glve a presentation of the problems posed in thé text. Hints for motorists in the us
- •Part II hotels and hotel business Unit 1.The Accommodations Industry
- •Unit 2.Hotel Facilities and Other Services
- •General services:
- •Other abbreviations:
- •Alexander Hotel ★★★★★
- •Helena Hotel ★★★
- •Apollo Hotel ★★★★
- •Hilton on park lane ★★★★★
- •Royal ★★★ luxe
- •Россия, Москва, 1—4 июля 2005 года XIV Ежегодный итоговый Конгресс Европейской Ассоциации Психотерапии
- •Arrange a conference
- •Conference requirements
- •1 Meeting room for 200 theatre-style — 5 days
- •Video recorders
- •Letter of convocation
- •International council for the exploration of the sea
- •To the authors of papers and posters and participants in the symposium the ecology and management aspects of extensive mariculture
- •Indicate different conference facilities and services that the types of hotels listed below might have. Also indicate the special staff requirements that each would have:
- •Unit 4. Food and Beverage Service
- •7. Write the derivatives to the following words in the box:
- •Food and beverage department (part 2) - bars, snack-bars, cocktail lounges and room service
- •Quail lodge carmel-california
- •The front desk
- •Agree or disagree with the following statements. Give
- •Checking in
- •Checking out
- •2. Practise making hotel reservations for different people:
- •The hotel industry in taiwan
- •Ritz hotel
- •The Peninsula
- •The Palace Hotel
- •Unit 6. Careers in the Hotel Industry
- •Careers in the hotel industry
- •7. Give the detailed translation of the text.
- •Model 1
- •Unit 7. Hotel and Motel Chains
- •Hotel and motel chains
- •At a hotel
- •Hints for hotel guests
- •15 Place Vendôme 75401 Paris Cedex 01, France Tel: (33 1) 43 16 30 30 Fax: (33-1) 43-16-36-68
- •I’m happy to provide the information you requested regarding Jim Cash with understanding that this information will be confidential.
- •Supplementary texts for reading and discussion
- •Packing for a trip
- •How to put your stuff in your luggage
- •Selecting luggage
- •New zealand trip report
- •Travelling in new zealand
- •In pairs work out an itinerary for the train using the map
- •Vintage Rail Cars
- •Die bahn (db) Your partner for travelling by train in Germany
- •Offers for visitors from other european countries
- •InterRail
- •Egyptair general information for passengers
- •Airline meals
- •. Travel by sea and river — cruises and ferries
- •Hotel barges
- •England, scotland, wales self-drive boats
- •Camelot cruises
- •The naga barges cruises
- •California & the west coach tours
- •Scenic parks explorer coach tour 14 days/13 nights
- •South africa tours*— guided coach tours of south africa
- •12 Day /11 Night s.A. Explorer Coach Tour
- •16 Day / 15 Night Panorama Coach Tour
- •Discover germany by bus!
- •Important rules:
- •Accommodation in germany
- •Individual Travel in Germany
- •Vacation Villages and Houses
- •Vacations on Farm
- •Business writingreference section forms
- •Messages
- •Notices
- •Reports
- •Parkside leisure center
- •Memoranda
- •If this is the case, please do one of the following:
- •Appendix
- •How to read an air ticket
- •Договор На приобретение туристической путевки — ваучера
- •In a person of (Direc
- •Initials, home address, place of work, title, office and home telephone No.)
- •1. Subject of the Agreement
- •In case of renouncement caused by different reasons the Company, in accordance with the terms stated in the point 2.4 of the present Agreement, deducts the following penalties:
- •If differences between the Company and the Customer can not be eliminated by way of negotiations they shall be considered in legal form according to the legislation of Russian Federation.
- •Договор На туристское обслуживание
- •Agreement For tour servicing
- •In a person of Director Gener- al acting on the basis of
- •Предмет Договора
- •Стоимость и оплата туристской путевки
- •In the case when the Customer is late for the flight due to any reason as well as when the Customer cancels the tour out of time the tour cost has not been returned.
- •In exclusive cases the Company has the right to shift the date of the tour beginning if the embassy of residence/transit country delayed with issuing of visas.
- •If the case of justified, claims arises the Customer is to apply to a representative of the receiving company or to the representative of the Company in the country of destination.
- •If the problem has not been eliminated the Customer is to apply to the Company on coming back within 5 days counting from the day of arrival from the tour. Otherwise the stated
- •Insurance
- •Bibliography
- •Королева Наталия Евгеньевна, Барсегян Элина Зограки, Сербиновская Александра Михайловна
- •Рукописи не рецензируются и не возвращаются!
In your answers use the following phrases:
I think If you ask me
As I see it I reckon/What I reckon is
In my view/opinion I’m convinced
Comment on the proverbs.
The more haste, the less speed.
There is no place like home.
Bad news travels quickly.
Unit 3. Making Travel Arrangements
WORD BANK*■■■■■■■■■■■■■■■■
ads —реклама
arrangements —приготовленияin advance —заранееappointment —встречаbrochure —брошюра
comprehensive information —исчерпывающаяинформацияcustomer —клиент
destination — турцентр, место назначения discount — скидка
folder — раскладывающийся проспект high season — разгар сезона
low season — спад, сезона, не активный сезон, межсезонье mass media — средства массовой информации tour-package — турпакет, путевка
ready-made tour package — готовый, стандартный турпакет tailor-made tour package — индивидуальный турпакет tourist’s guide — путеводитель travel insurance — страховка тура travelogue — каталог путешествий
TEXT1 »■■'■■»■■■■■■■ ■ « ■ ■ ■я ■
Holiday-making
Normally people plan their holidays in advance. Holiday- making people, as a rale, prefer to stick to the same travel agency they have already used before and got their money’s worth. On the one hand, they trust the travel agency they’ve got to know earlier, on the other, they expect to purchase a tour package at a reduced price as regular customers.
Suppose you are not an experienced holiday-maker. You are at a loss which travel agency to choose out of a large amount of agencies offering similar services.
You want an enjoyable holiday at some reasonable price, or at least you don’t want to be trapped.
Here are some hints for you. Out of the travel agencies offering similar destinations and tours pick out 4 or 5. Their names should be familiar to you: their ads regularly appear in travel- logues and in mass media. Compare the prices: they should be neither too high, nor too low. All the ad information should be clear to you: nothing should seem odd.
Call the travel agencies you have picked out , and if you lack some information or advice, don’t hesitate to ask questions. Responding to the callers’ queries is a part of travel agents’ duty. If you are still not disappointed, make an appointment with the travel clerk at the agency office.
Efficient travel clerks will always help you to make a decision about where to go, what to see or where to stay in each area you plan to visit. Travel agents are sure to have the most comprehensive information at hand about the destinations they offer. There are usually lots of travellogues, brochures, folders, tourist’s guides and maps available for customers.
You may either choose and obtain a ready-made tour package, or ask for a tailor-made tour package. Most of travel companies are able to arrange tailor-made tours according to their customers’ requests.
Purchasing a tour you should pay in cash or by credit card. You will get a voucher for the services you have paid for, air tickets and other travel documents. Travel agents may offer you to pay for your travel insurance. Bear in mind that in high season the prices are up to 25 per cent higher than in low season, party tours are cheaper than individual ones; children get discounts or even travel free.
Comprehension questions:
How do holiday-making people choose a travel agency?
Why are you at a loss when you are not an experienced holiday-maker?
There are some hints for an inexperienced holiday-mak- er, aren’t there?
Why shouldn’t you hesitate to ask questions?
What will efficient travel clerks always help you with?
What are most of travel companies able to arrange?
What do many travel agents offer you to pay for?
When are the prices higher?
TEXT WORK ■■■■■швавававявва
Phonetic Drill, Transcribe and pronounce correctly:
Agency, purchase, amount, similar, query, efficient, area, brochure, voucher, insurance.
Give English equivalents from the text and use them in sentences of your own:
(1) придерживаться чего-либо (2) постоянные клиенты (3) растеряться (4) предлагать сходные услуги (5) регулярно появляться в каталогах путешествий (6) назначить встречу в офисе (7) помочь решить что-либо (8) платить наличными (9) высокий сезон (10) групповой тур
Give Russian equivalents for the following words and expressions from the text:
(1) to plan smth in advance (2) to purchase at a reduced price
an experienced holiday-maker (4) to pick out (5) travel agents’ duty (6) an enjoyable holiday (7) the most comprehensive information (8) a travellogue (9) a folder (10) a ready-made tour package (11) a tailor-made tour (12) neither too high, nor too low (13) to travel free (14) to bear in mind
Explain the parts in italics and reproduce the situations in which the sentences occur in the text.
Holiday-making people prefer to stick to the same travel agency they have already used before and got their money’s worth..
Travel agents are sure to have the most comprehensive information at hand about the destinations they offer.
Most of travel companies are to arrange tailor-made tours according to their customers’ requests.
Give the detailed retelling of the text.
Fill in prepositions or adverbs where necessary:
(l)Normally people plan their holidays ... advance. (2) You
are ... a loss which travel agency to choose a large amount
... agencies offering similar services. (3) You want an enjoyable holiday... some reasonable price. (4) Here are some hints... you.
Their names should be familiar ... you: their ads regularly appear... travellogues and... mass media. (6) If you are still not disappointed, make an appointment... the travel clerk ... the agency office. (7) Purchasing a tour you should pay ... cash or ... credit card. (8) Bear ... mind that... high season the prices are . 25 per cent higher than ... low season.
Give sVnonyms to the following words:
(1) efficient (2) customer (3) holiday (4) to purchase (5) enjoyable
Form antonyms with the help of negative prefixes:
(1) experienced (2) expected (3) regular (4) economic (al)
worthy
WORD BANK2 ■■■■■■■■■■■■■■■■
to book —бронировать
berth —спальное место, полка, койка
return ticket — билет в оба конца
single ticket — билет в один конец
adult —взрослый
direct flight — прямой рейс
outward journey — 1)выездизстраны; 2)перваячастьпоездки,отбытиеизданногопунктавдругойdeparture time —времяотбытияtoaccept —приниматьapart from —кромеavailable —доступныйconditions of the ticket —условиябилетаeconomy class —эконом-классmonthly return —открытыйбилетсрокомнамесяцrail ticket —железнодорожныйбилет
restriction — ограничение to sign — поставить подпись to surcharge — доплачивать
return journey — последняя часть поездки, возвращение в пункт, из которого началось путешествие
DIALOGUE 1
■ ■■■■■■■■■■■■■■■а
Read the following dialogue. Pay attention to the use of words and word combinations connected with the topic "Making travel arrangements".
Peter and Mary Almar decide to go to Athens by air. Mary goes to the travel agency to book the tickets.
Mary: Good afternoon. I’d like to book two return air
tickets from Istanbul to Athens,please.
Ttetvel agent: Certainly. When are you travelling?
Mary: We want to take the flight tomorrow afternoon and
come back next Friday afternoon.
Thwel agent: First class or economy class?
Mary: Economy class.
Travel agent: Two adults?
Mary: Yes.
Travel agent: And your name is...?
Mary: Almar. A-L-M-A-R.
Havel agent: Initials?
Mary: M.H.
Tfcavel agent: And the other passengers?
Mary: P.J. Almar.
Travel agent: On the 11thand the 14th, did you say?
Mary: That’s right. Do we have to change?
Travel agent: No, it’s a direct flight. Here are your tickets, Mrs Almar. These are for the outward journey Istanbul to Athens on flight SN 862 at 17.50 on the 11thof July. And these are for the return journey Athens to Istanbul on SN 863 at 15.10 on the 14,hof July. Don’t forget to be at the airport 45 minutes before departure time.
Mary: Thank you. Do you accept credit cards?
Travel agent: Certainly. Thank you. That’s TL 6796. Could you sign here, please? Thank you very much.
Mary: Thank you.
DIALOGUE2 ■■■■■■■■■■■■■■■■■
Read the dialogue. Pay attention to the use of words and word-combinations connected with the topic "Making Travel Arrangements".
Traveller: Do you sell rail tickets?
TVavel agent: Yes, certainly.
Traveller: I need a return ticket from Leeds to Colchester.
I’m going on Sunday and coming back next Friday.
'Travel agent: That’ll be a monthly return actually, which is slightly less expensive than the ordinary return. Colchester, is that via London?
Traveller: Yes.
Travel agent: It’s 19.00 pounds as far as London and an extra
through to Colchester.
Traveller: That makes 24.55.
IVavel agent: 24.55,yes.
TVaveller: Can I travel on any trains I like with that ticket?
Travel agent: Well, there’s no restrictions apart from coming back; on Thursday you said, didn’t you?
TVaveller: No, Friday.
Travel agent: Friday. Oh, well, there are restrictions coming back on Friday. It depends what time you are going to come back — in the morning or afternoon?
TVaveller: Afternoon. I’ll probably want to come back on ei
ther the 19.00 or the 19.40 from London.
TVavell agent: The 19.40’s OK.
Traveller: But not 19.00?
IVavel agent: No.
TVaveller: Would I have to pay extra on that one?
TVavel agent: If you came back on the 19.00, they’d surcharge you up to the normal fare, which would be approximately ... about 4 pounds extra to pay.
TVaveller: Oh, well, I’ll take the cheaper one then.
Travel agent: There’s no restrictions going down, and the only conditions of this ticket are that if you travel ... well, if you travel on Sunday, you’re OK ‘cause it’s available for return on or after the following day, Monday, so you’re OK. Where you can’t use it is if you were going down on Monday, for example, you couldn’t return on Friday, you’d have to wait till Saturday.
Traveller: Well, I’ll take the cheaper one then, the one at
pounds.
Travel agent: Monthly return to Colchester. One adult. 4.55 pounds. And you’re travelling on...?
Traveller: Sunday.
TVavel agent: Sunday the 19lh?
Traveller: Yes.
Travel agent: That’s your ticket. That one’s for the outward journey, as it says there, Leeds to Colchester, and the copy is to bring you back.
Traveller: Thank you.
Travel agent: Thank you very much. And here is 45 pence change.
Traveller: Thank you.
Comprehension questions:
Which is cheaper, a monthly return or an ordinary return?
What is the monthly return fare for the whole journey?
On part of the journey there is a train you can not use with a monthly return ticket. Is it on the outward or the return journey?
What time is the train you cannot use?
How much extra would it cost to travel on any train you like?
If the outward journey is on Sunday, what is the first day that the return journey is allowed?
If the outward journey is on Monday, what is the first day you can come back?
Is the copy of the ticket for the outward or the return journey?
Develop the dialogue info a monologue on the part of
the traveller.
Give a summary of the information.
TEXT 2 ■■■■■■■■■■■■■■■■■■■■