This material is copyright and is licensed for the sole use by Kliwon Klimis on 28th October 2008 425 cilce, , frood, grradt, 525254

Customizing Zimbra

Configuring POP Accounts

Nowadays, we all have several email addresses (either work related or personal) and we like to check them out several times a day. Zimbra allows you to do so from a single (Web) client and with a single logon.

To be able to set this up, you'll need to know your POP3 account (username and password) and its POP3 server.

Let's pretend we want to check our personal account ([e-mail]) that is hosted on the pop3.myisp.com server. Obviously, you'll do this with your

own account.

To configure this external account to be checked by Zimbra:

1.Click on the POP Accounts tab.

2.Click on the Add button.

3.In Account Name, type in a name that is explanatory enough. We'll use My Personal Account.

4.In Place messages in folder, we'll create a brand new folder for the mails. In order to do so, click on the Inbox button. Then click on the New button (in the window that just popped up) and type My Personal Emails as Name, then click OK. A new folder is now available (and pre-selected), just click again on the OK button.

5.We'll choose leave a copy on the POP server (in case, we want to download them from home) for the option When downloading messages.

6.Then we'll type in the account settings: Incoming mail server is pop3. myisp.com, Username is [e-mail] and Password is mypassword. You can check the Show Password box if you want to check it was correctly typed.

7.If your ISP supports SSL connections, you can check the Use SSL to connect securely box. If you do so, you'll see the Port changes.

8.Click on Test Account Settings in order to check if you entered everything correctly.

9.If you want to be able to send mails from this account, you just have to check the Create new identity for this account box (see below for Mail Identities)

10.Your Personal Account is now setup, just click on Save.

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This material is copyright and is licensed for the sole use by Kliwon Klimis on 28th October 2008 425 cilce, , frood, grradt, 525254

Chapter 6

The POP accounts are checked each time you click on the Get Mail button in the Mail application.

Configuring Mail Identities

It has become almost expected and certainly acceptable that employees wear many different hats and take on many different roles within an organization. However, as far as customers are concerned, companies tend to want to convey an image that they are larger than they really are. In other words, their Customer Service, Sales, and Shipping departments are all the same person, yet they create an image via

multiple phone extensions, email addresses, and contact forms that all end up on the same person's desk. Because this is a normal occurrence in business, especially in the small-to-medium-sized business (SMB) market, Zimbra has added the ability for one user to have multiple "identities" in one place, one client, so that they could wear different hats effectively.

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