Вопросы для повторения и обсуждения

1. Приведите пример того, что взгляд на организацию как на открытую систему мо­жет повлиять на исследователя, желающего изучить некоторые аспекты поведе­ния людей на работе. Вы можете использовать любые независимые и зависимые переменные.

2. Каким образом организационный климат влияет на удовлетворенность работой? Ваш ответ должен включать в себя проблемы как оценки, так и определения.

3. Используя любые две организации по вашему выбору, охарактеризуйте их на осно­вании того, что вам известно об их культуре (например, о девизе, логотипе, рек­ламной политике, зданиях, любой внутренней информации, касающейся их исто­рии, и т. д.).

4. Руководствуясь рис. 12.2, опишите две коммуникативные связи, участником ко­торых вы являетесь. Не забудьте указать, имеет ли место обратная связь и как она осуществляется.

5. Дайте свою оценку следующему утверждению: существует определенная опас­ность, что коммуникативные связи в организациях могут стать некой самоцелью, вместо того чтобы служить средством достижения цели.

Основные термины

вероятностный подход (contingency approach)

гроздь (grapevine)

коммуникативные связи (communication)

коммуникативная сеть (communication network)

направление коммуникативных связей (communication direction)

организационный климат (organizationalclimate)

организационная культура (organizational culture)

организационные подсистемы (organizationalsubsystems)

открытая система (open system)

социальная среда (socialenvironment)

электронные средства связи (electronic communication)

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